Miya Bolduc
Halifax
Summary
Looking to obtain a job where I can utilize skills from previous work including customer interaction and in a busy, organized environment. I am also looking to build experience where needed in the field with keeping an open mind and learning along the way.
Overview
7
7
years of professional experience
Work History
House Cleaner
Anna's Personal Touch Home Cleaning
06.2023 - Current
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Moved furniture to carry out deep cleans.
Dog Daycare Attendant
Ace It Canine Academy
05.2022 - 06.2023
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
- Increased repeat business through friendly and professional communication with clients about their pets'' progress and behavior.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Streamlined check-in/check-out processes for clients, providing efficient service while maintaining thorough documentation of pet stays.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Enhanced staff collaboration by participating in regular team meetings focused on improving efficiency, safety standards, and overall quality of care provided.
- Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
- Canine CPR& First Aid certification
Cashier
Shoppers Drug Mart
09.2021 - 01.2022
- Maintained clean, organized, and well-stocked checkout areas.
- Balanced cash drawer at beginning and end of each shift.
- Engaged with customers while completing cash register transactions.
- Stocked store shelves and end-caps with merchandise.
- Trained new retail team members in customer service and company policies.
- Maintained accurate register totals by carefully counting and securing cash.
Cashier
Dylan's No Frills
08.2017 - 09.2021
- Provided excellent customer service by answering questions about store policies and addressed customer concerns. Restocked and organized merchandise throughout store to give customers the best shopping experience. Helped customers complete purchases, locate items and join reward programs. Monitored self-checkout systems and provided assistance or intervention where required. Worked flexible schedule and extra shifts to meet business needs. Reviewed weekly sales ads and monitored price changes. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. Operated cash register for cash, check and credit card transactions with excellent accuracy levels. Process online orders by doing the grocery shopping, bagging and letting the customer know when it is ready for pick up.
Education
High School Diploma -
JL Ilsley High School
Halifax06.2019
Skills
- Time management
- Reliable
- Adaptable and flexible
- Communication
- Team cooperation as well as individually
- Positive customer engagement
Timeline
House Cleaner
Anna's Personal Touch Home Cleaning
06.2023 - Current
Dog Daycare Attendant
Ace It Canine Academy
05.2022 - 06.2023
Cashier
Shoppers Drug Mart
09.2021 - 01.2022
Cashier
Dylan's No Frills
08.2017 - 09.2021
High School Diploma -
JL Ilsley High School
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