Mixtli Vix
Elk Grove
Summary
Dynamic and multilingual with extensive experience in high-pressure dining environments. Proven conflict resolution skills and a commitment to customer satisfaction, adept at managing multiple tasks efficiently. Recognized for maintaining professionalism and kindness, ensuring a positive experience for all individuals.
Overview
11
11
years of professional experience
Work History
Korean Barbecue Server
Gogi Korean Barbecue and Hot Pot
07.2023 - 01.2025
- Managed up to 10 tables at a time with assistance of staff
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies and maintain restaurant cleanliness
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Sushimono
03.2022 - 05.2023
- Adapted quickly to unexpected high-traffic periods, independently managing multiple roles including hosting, serving, bussing, and coordinating to-go orders while maintaining efficiency and customer satisfaction.
Busser
Olive Garden
08.2021 - 01.2022
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
Soccer Referee
CRNA GAME OFFICIALS
05.2014 - 08.2017
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
Education
Associate's Degree - Nursing
Sacramento City College
Sacramento, CA12-2026
Skills
- Fluent in 3 languages (Spanish, French, and English)
- Conflict resolution and de-escalation skills
- Ability to remain calm and effective under high-stress conditions
- Adept for effective team collaboration and peer support
- Fast and accurate typing/documentation
- Efficacy in maintaining professionalism and kindness within tense situations
Accomplishments
CALIFORNIA STATE SEAL OF BI-LITERACY RECOGNITION
Languages
Spanish
Native or Bilingual
French
Native or Bilingual
Timeline
Korean Barbecue Server
Gogi Korean Barbecue and Hot Pot
07.2023 - 01.2025
Server
Sushimono
03.2022 - 05.2023
Busser
Olive Garden
08.2021 - 01.2022
Soccer Referee
CRNA GAME OFFICIALS
05.2014 - 08.2017
Associate's Degree - Nursing
Sacramento City College