Mixtli Hernandez Nunez
San Rafael
Summary
Dynamic Certified Medical Assistant with proven expertise at Marin Health in imaging support and insurance verification. Adept at delivering compassionate patient care while efficiently managing clinical documentation and scheduling. Recognized for adaptability in fast-paced environments and skilled in operating EKG equipment, ensuring optimal patient outcomes and satisfaction.
Overview
10
10
years of professional experience
Work History
Certified Medical Assistant
Marin Health
Greenbrae
06.2024 - Current
- Perform imaging support by downloading and uploading diagnostic images for provider review.
- Process prior authorization for both imaging, procedures, and prescribed medications.
- Check in and out patients, ensuring accurate documentation, and smooth patient flow.
- Run insurance eligibility, and verify coverage for services to ensure compliance, and minimize billing issues.
- Provide both administrative and clinical support, including scheduling, documentation, and direct patient care.
- Assist providers during in-office procedures.
- Trained in Epic (EMR)
Certified Medical Assistant
Marin Community Clinic
10.2023 - Current
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Measured patient pulse oximetry.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Proven ability to learn quickly and adapt to new situations.
Guest Service Manager
Target
San Rafael
01.2016 - 01.2019
- Managed guest service team to deliver exceptional customer experiences.
- Resolved guest inquiries and concerns promptly and professionally.
- Monitored customer service operations to ensure quality standards were met.
Education
Medical Assisting Certificate - Medical Assisting
West Contra Costa Adult Education
Richmond, CA10.2023
High School Diploma -
Madrone High School
San Rafael, CA06.2016
Skills
- Compassionate
- Medical assistant
- Operating EKG equipment
- Patient support
- Vital signs documentation
- Adaptable
- Specimen collection and processing
- Insurance verification
- Clinical documentation
- Scheduling appointments
- Imaging support
- Patient intake
- Epic charting
- Prior authorization
- Multitasking in fast-paced settings
Languages
English
Professional
Spanish
Professional
Timeline
Certified Medical Assistant
Marin Health
06.2024 - Current
Certified Medical Assistant
Marin Community Clinic
10.2023 - Current
Guest Service Manager
Target
01.2016 - 01.2019
Medical Assisting Certificate - Medical Assisting
West Contra Costa Adult Education
High School Diploma -
Madrone High School
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