Mitzi Velasco
Oceanside
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Chefs table server/Server Assistant
Valle
Oceanside
05.2025 - 06.2026
- Managed table settings and ensured proper utensil placement for guests.
- Presented wines from all over Mexico and paired them before courses
- Assisted guests with menu selections and answered questions about dishes.
- Timed out courses with the sous chef when guests were ready to move on to the next
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Inspected food quality and presentation prior to serving to ensure guest satisfaction
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Kings Fish House
Carlsbad
04.2024 - Current
- Provided exceptional customer service in a high volume and fast-paced dining environment.
- Assisted in menu explanations and made food recommendations to guests.
- Took and processed customer orders accurately and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
Dental Assistant
Dental Implants Center
Escondido
09.2023 - 04.2024
- Assisted dentists during surgeries for bone grafts, membrane placement in the jaw, full mouth extractions, nasal cavity surgeries, and implant placements.
- Prepared treatment rooms with necessary tools and materials for procedures.
- Educated patients on post-operative care and oral hygiene practices.
- Sterilized instruments and maintained cleanliness of dental equipment and facilities.
- Took molds of people’s mouths to make dentures, retainers and models of their teeth.
Server
Cuscatlan salvadorian cuisine
Escondido
12.2022 - 10.2023
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Took orders over the phone from customers wanting to pick up and from UberEats, Grub-hub, and online orders and got their order ready and packaged for pickup while serving tables.
- Communicated with my tables and would switch over languages as there were Spanish speakers and English speakers.
- Stocked up on sauces, liquors, drinks, and sides to prepare for dinner rush.
Host/To go/Server
Applebee's
Escondido
06.2022 - 08.2023
- Greeted guests warmly and ensured a positive dining experience.
- Managed guest seating to optimize restaurant flow and efficiency.
- Studied quarterly and seasonal menus to assist customers with questions or dietary needs.
- Volunteered on the monthly breakfast fundraisers Applebees would have before normal opening hours for groups within our community where I would serve them breakfast and attend their needs and wants Ex. EPW Cheer team and Football team, Escondido Rotary Club, Book Clubs
Education
Associate of Science - Biology
Palomar College
San Marcos, CA 08.2025 - 07.2026
Dental Assistant
Pima Medical Institute
San Marcos, CASkills
- Menu knowledge
- Table management
- Dietary restrictions knowledge
- Food and beverage pairings
- Multitasking and organization
- Team collaboration
- Efficient communication
Languages
Spanish
Native/ Bilingual
Timeline
Associate of Science - Biology
Palomar College
08.2025 - 07.2026
Chefs table server/Server Assistant
Valle
05.2025 - 06.2026
Server
Kings Fish House
04.2024 - Current
Dental Assistant
Dental Implants Center
09.2023 - 04.2024
Server
Cuscatlan salvadorian cuisine
12.2022 - 10.2023
Host/To go/Server
Applebee's
06.2022 - 08.2023
Dental Assistant
Pima Medical Institute