Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mittal Patel

Scarborough,ON

Summary

Enthusiastic and customer-focused host with over 2 years of experience in providing exceptional hospitality services. Skilled in managing reservations, coordinating seating arrangements, and ensuring a positive guest experience. Adept at multitasking in fast-paced environments, handling guest inquiries, and collaborating with team members to maintain smooth operations. Committed to delivering high levels of customer satisfaction and fostering a welcoming atmosphere.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host

LA Fitness
01.2024 - 05.2024
  • Excellent interpersonal skills and ability to greet and interact with guests warmly
  • Effective time management skills
  • Demonstrating a positive and welcoming attitude
  • Ability to provide clear and concise information to guests as well as proficiency in listening and responding appropriately
  • Skilled in maintaining an organized front-of-house area
  • Ability to handle multiple tasks simultaneously
  • Capable of lifting and transporting soft play equipment

Event Coordinator

Utsah Events
08.2022 - 11.2023
  • Demonstrated expertise in orchestrating seamless and memorable events by leveraging meticulous planning, impeccable organizational skills, and a keen eye for detail
  • Proven ability to navigate complex logistics and budgeting, exceeding client expectations and ensuring flawless execution of events that leave a lasting positive impression
  • Efficiently managed time and prioritized tasks to meet deadlines
  • Showcased crisis management and problem-solving abilities during events
  • Maintained calm under pressure and upheld a positive attitude
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.

Cashier & Customer service Representative

Zudio
  • Proficient in accurately processing cash, credit card, and electronic transactions
  • Greeted customers, provided information, and addressed inquiries in a courteous and professional manner
  • Adept at delivering outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience
  • Demonstrated ability to maintain precision in handling financial transactions, minimizing discrepancies
  • Efficient multitasker capable of handling busy periods while maintaining attention to detail

Front Desk Representative

Blue Diamond Hotel
  • Prioritized needs of customers or clients, ensuring client felt welcomed, valued, and their inquiries or concerns were addressed promptly and effectively
  • Attention to detail
  • Continuous improvement mindset
  • Problem-solving abilities
  • Processed guest requests promptly, resulting in a higher level of repeat business from satisfied customers.
  • Utilized property management software effectively to manage reservations accurately and streamline operations at the front desk.

Education

Marketing Management - Marketing Management

Geoargian@ilac College
Toronto, ON
08.2024

BBA -

Vidyabharti Trust College
India
04.2022

Skills

  • Teamwork
  • Task Prioritization
  • Team Management
  • Marketing Strategy
  • Detailed Documentation
  • Client Relationship Management
  • Microsoft Office Suite (Word, Excel, PowerPoint)

Certification

  • Smart Serve License
  • Event Planner – Utsah Events
  • Nail Art – Soni’s Studio

Timeline

Host

LA Fitness
01.2024 - 05.2024

Event Coordinator

Utsah Events
08.2022 - 11.2023

Cashier & Customer service Representative

Zudio

Front Desk Representative

Blue Diamond Hotel

Marketing Management - Marketing Management

Geoargian@ilac College

BBA -

Vidyabharti Trust College

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Mittal Patel