Mitsu Christian
Mississauga,ON
Summary
Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, and program management.
Overview
12
12
years of professional experience
Work History
HR Administrator
Flash Technologies Inc.
10.2022 - 12.2024
- Managed employee benefits and compensation packages.
- Organized onboarding activities for new hires including orientations, paperwork, and introductions.
- Developed job descriptions, job postings, and recruitment materials.
- Assisted managers with performance management activities such as goal setting and annual reviews.
- Ensured compliance with labor laws related to wages, hours worked, overtime pay, leaves of absence.
- Assisted in the development of organizational policies related to personnel matters such as attendance tracking, vacation requests.
- Coordinated exit interviews for departing employees to gain feedback on their experience working at the company.
- Reviewed resumes and applications submitted by potential candidates for open positions.
- Collaborated with department heads to ensure that staffing needs are met.
HR Administrator
Alliance Avantages Sociaux
01.2020 - 04.2023
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified, screened and interviewed potential employees.
- Developed compensation packages that are competitive yet cost effective for the organization.
- Updated HR database with new employee information, changes in benefits, and other details.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Directed HR programs, policies and processes to improve operational efficiency.
- Prepared new hire letters, employee contracts, and corporate policies.
HR Trainer
Air France - KLM
07.2016 - 06.2019
- Conduct interviews, Recruit Staff members and train them.
- Use of Amadeus and Saber software.
- Manage issues between staff
- Prepared reports on the impact of various training initiatives on overall organizational performance.
- Maintained records of attendance and evaluations for all training sessions.
Passenger Service Agent
Air France - KLM
06.2014 - 06.2016
- Help customers and be attentive to their needs.
- To ensure that all work areas are functional (check-in, lobby, gate, baggage).
- To remain calm, cool and professional during crisis and times of stress.
- Be enthusiastic about offering assistance where needed in all areas of passenger services.
- Collected baggage charges and accepted baggage for check-in.
- Utilized PA system to announce departures and changes to landings.
Administrative Assistant
Rhythm Travel and Tours
10.2014 - 06.2015
- Creating promotional strategies and plans to expand and grow the business.
- Collect payment for transportation and accommodations from customers.
- Book transportation and hotel reservations using a computer terminal or telephone.
- Manage ongoing travel needs for multiple executives from various world-class organizations.
- Handling ongoing promotions (print and digital).
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
Assistant Manager
Payless ShoeSource
10.2012 - 06.2014
- Greet customers.
- Prepare reports on sales and merchandising.
- Organize and maintain inventory.
- Handle Cash
- Organized schedules, workflows and shift coverage to meet expected business demands.
Education
Certificate of Technical Studies - QA Analyst
Global Association of Quality Analyst
Online01-2020
BBA - Business Administration
Humber College
Toronto, ON06-2016
BBA - Business Administration And Management
Shri Narayana College of Commerce
Ahmedabad, India01.2013
BTEC (HNC) in Aviation, Hospitality & Travel Management -
Frankfinn Institute of Air Hostess Training
Ahmedabad, India01.2011
Skills
- Project Management
- Report Creation
- Troubleshooting
- Employee Onboarding and Offboarding
- Recruitment and selection
- Employee Relations
- Human Resource Management
- Benefits Administration
- New Hire Orientation
- Background Checks
- New Employee Training
- Skilled in Microsoft Office
- HRIS
Languages
English
Native/ Bilingual
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Limited Working
French
Limited
Timeline
HR Administrator
Flash Technologies Inc.
10.2022 - 12.2024
HR Administrator
Alliance Avantages Sociaux
01.2020 - 04.2023
HR Trainer
Air France - KLM
07.2016 - 06.2019
Administrative Assistant
Rhythm Travel and Tours
10.2014 - 06.2015
Passenger Service Agent
Air France - KLM
06.2014 - 06.2016
Assistant Manager
Payless ShoeSource
10.2012 - 06.2014
Certificate of Technical Studies - QA Analyst
Global Association of Quality Analyst
BBA - Business Administration
Humber College
BBA - Business Administration And Management
Shri Narayana College of Commerce
BTEC (HNC) in Aviation, Hospitality & Travel Management -
Frankfinn Institute of Air Hostess Training
Similar Profiles
Mitsu ChristianMitsu Christian
HR Administrator at Flash Technologies Inc.HR Administrator at Flash Technologies Inc.
Dipak JagdaneDipak Jagdane
Trainee Engineer at Flash viven machining technologies Pvt. LtdTrainee Engineer at Flash viven machining technologies Pvt. Ltd
Shanice WalkerShanice Walker
Cashier at Flash MarketCashier at Flash Market