Mitren Jariwala
Vancouver,AB
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Sales Manager/Cashier Team Lead
FRESHCO PIZZA
06.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Customer Experience Supervisor
Croma Retail
02.2021 - 03.2024
- Boosted overall productivity within the department through effective delegation of tasks based on individual strengths and skill sets among team members.
- Reduced response time to customer inquiries by implementing an efficient ticketing system that prioritized urgent requests for assistance.
- Achieved high levels of customer retention through proactive outreach efforts and diligent follow-up on issues or concerns.
- Leveraged advanced communication skills to effectively manage challenging customer situations, leading to increased trust and satisfaction.
Education
MBA - International Business
Trinity Western University
Langley, BC12.2025
Bachelor of Science - Engineering And Fabrication Technologies
SARVAJANIK COLLEGE OF ENGINEERING AND TECHNOLOGY
SURAT05.2021
Skills
- Market Research
- Relationship Building
- Product Knowledge
- Profitability Optimization
- Solution selling
- Account Management
- Goals and performance
- Client Relationship Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Sales Manager/Cashier Team Lead
FRESHCO PIZZA
06.2024 - Current
Customer Experience Supervisor
Croma Retail
02.2021 - 03.2024
MBA - International Business
Trinity Western University
Bachelor of Science - Engineering And Fabrication Technologies
SARVAJANIK COLLEGE OF ENGINEERING AND TECHNOLOGY
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