Mitra Tahmasebi
Brighton,UK
Summary
- Excellent customer service
- Multi Tasking
- MS Office Applications including Word, Excel.
- Team player with the ability to work independently as well.
- Motivated Sales Assistant committed to providing excellent customer service.
- Organized, detail-oriented and empathetic to customer needs.
- Skilled at helping customers find the products and services that they need.
- Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products.
- Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
30
30
years of professional experience
Work History
Sales Assistant
Zara Clothing
10.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Freelancer Baker
Freelance
01.2017 - Current
- Preparing a variety of homemade Iranian sweets & pastry.
Office Manager
Oil & Gas Group
04.1994 - 12.2019
- Coordinator in charge of commercial orders (Importing the spare parts)
- Handled foreign orders & procurements
- Prepared banking documents
- Foreign & local business correspondence
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Attended calls and corresponding with the Principles as well as clients and associated parties on behalf of the C.E.O
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- General administration of the management office.
Education
Certificate - Eyelash And Eyebrow Extension
Brighton Beauty School
Brighton, UK02.2024
Certificate - Pastry Arts
Donyaye Shirin
Iran11.2016
Skills
- Customer Assistance
- Team Cooperation
- Goal-Oriented
- Complex Problem-Solving
- Reliable and Responsible
- Stock management
- Sales expertise
- Customer Service
- Store Organization
- Strong Communication and Interpersonal Skills
Languages
English
Persian
Hobbies
Going to gym
Reading books
Travelling
Pastry Baking
Timeline
Sales Assistant
Zara Clothing
10.2023 - Current
Freelancer Baker
Freelance
01.2017 - Current
Office Manager
Oil & Gas Group
04.1994 - 12.2019
Certificate - Eyelash And Eyebrow Extension
Brighton Beauty School
Certificate - Pastry Arts
Donyaye Shirin