Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Mitra Tahmasebi

Brighton,UK

Summary

  • Excellent customer service
  • Multi Tasking
  • MS Office Applications including Word, Excel.
  • Team player with the ability to work independently as well.
  • Motivated Sales Assistant committed to providing excellent customer service.
  • Organized, detail-oriented and empathetic to customer needs.
  • Skilled at helping customers find the products and services that they need.
  • Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products.
  • Brings excellent experience in major brand sales within fashion-forward customer demographic.

Overview

30
30
years of professional experience

Work History

Sales Assistant

Zara Clothing
10.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Freelancer Baker

Freelance
01.2017 - Current
  • Preparing a variety of homemade Iranian sweets & pastry.

Office Manager

Oil & Gas Group
04.1994 - 12.2019
  • Coordinator in charge of commercial orders (Importing the spare parts)
  • Handled foreign orders & procurements
  • Prepared banking documents
  • Foreign & local business correspondence
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Attended calls and corresponding with the Principles as well as clients and associated parties on behalf of the C.E.O
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • General administration of the management office.


Education

Certificate - Eyelash And Eyebrow Extension

Brighton Beauty School
Brighton, UK
02.2024

Certificate - Pastry Arts

Donyaye Shirin
Iran
11.2016

Skills

  • Customer Assistance
  • Team Cooperation
  • Goal-Oriented
  • Complex Problem-Solving
  • Reliable and Responsible
  • Stock management
  • Sales expertise
  • Customer Service
  • Store Organization
  • Strong Communication and Interpersonal Skills

Languages

English
Persian

Hobbies

Going to gym

Reading books

Travelling

Pastry Baking


Timeline

Sales Assistant

Zara Clothing
10.2023 - Current

Freelancer Baker

Freelance
01.2017 - Current

Office Manager

Oil & Gas Group
04.1994 - 12.2019

Certificate - Eyelash And Eyebrow Extension

Brighton Beauty School

Certificate - Pastry Arts

Donyaye Shirin

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Mitra Tahmasebi