Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mitra Shadkami

188DorisAve, Unit105,ON

Summary

Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

Teacher's Assistant

cms school
NorthYork, ON
08.2022 - Current
  • Supported teachers by preparing materials, setting up equipment, and organizing supplies.
  • Greeted parents at school events to provide information about curriculum and activities.
  • Collaborated with colleagues to develop instructional plans that meet individual student needs.
  • Monitored computer labs to ensure proper use of resources according to school guidelines.
  • Monitored students in class, hallways and cafeteria to enforce school rules.
  • Organized student performance and enrichment activities to facilitate learning.

Customer Service Cashier

Loblaw
NorthYork, ON
12.2021 - Current
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.

Event Planner

shad
Northyourk, ON
02.2020 - Current
  • Coordinated and managed vendors for events, ensuring all vendor requirements were met in a timely fashion.
  • Developed detailed event plans and timelines to ensure successful execution of events.
  • Scheduled and attended pre-event meetings with clients to discuss event details and objectives.
  • Researched industry trends to stay updated on latest innovations in event planning technology.
  • Compiled feedback surveys from attendees after each event in order to improve future experiences.
  • Developed relationships with vendors in order to secure discounts or special offers when possible.
  • Hired, trained and supervised volunteers and support staff required for events.
  • Coordinated vendors, timelines and budgets for events.
  • Delivered client services in logistics, registration and attendee tracking for internal and external events.
  • Produced contracts and invoices for events and monitored fee collection.
  • Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
  • Worked in tandem with department head to coordinate logistics of all calendar events.

Cashier

Nofrills
NorthYork, ON
03.2020 - 06.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Answered customer questions and provided store information.

Education

Medical Office Administrator

CIMT
10.2023

Associate of Arts -

Cnc
Toronto, ON
03.2022

Master of Arts -

Iran
Iran
02.1989

Skills

  • Classroom Management
  • Progress Reporting
  • Lunch Supervision
  • [Area of Study] Instruction
  • Early Childhood Education
  • Student and Parent Relations
  • Classroom Supply Management
  • Cleaning and Sanitizing
  • Information Protection
  • Multicultural Awareness
  • CPR and First Aid
  • Excel
  • Computer Skills
  • Reading and Writing Support
  • Tutoring Students
  • Relationship Building

Languages

Farsi
Full Professional
English
Professional

Timeline

Teacher's Assistant

cms school
08.2022 - Current

Customer Service Cashier

Loblaw
12.2021 - Current

Cashier

Nofrills
03.2020 - 06.2023

Event Planner

shad
02.2020 - Current

Medical Office Administrator

CIMT

Associate of Arts -

Cnc

Master of Arts -

Iran

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Mitra Shadkami