Mitra Reshadi
San Ramon
Summary
Experienced with loan document execution and client interactions. . Track record of maintaining compliance with regulations while providing exceptional customer service and building strong relationships.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Loan Signing Agent
National Association of Notary
Bay Area
05.2019 - Current
- Facilitated loan document signings, ensuring compliance with state laws and regulations.
- Review and verify borrower information for accuracy and completeness before signings.
- Educated clients on loan documents, enhancing understanding of terms and conditions.
- Coordinated appointments between clients and lenders to streamline signing processes.
Program Coordinator
Ebay Enterprise
San Jose, CA
01.2025 - 09.2025
- Coordinated cross-functional team meetings to streamline project workflows and enhance communication.
- Developed and maintained project timelines, ensuring alignment with organizational goals and priorities.
- Implemented process improvements that reduced turnaround times for program deliverables.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
Life Insurance Agent
WFG
Irvine, CA
01.2018 - 09.2024
- Developed comprehensive insurance plans tailored to client needs and financial goals.
- Cultivated strong relationships with clients, ensuring high levels of satisfaction and retention.
- Conducted thorough market research to identify competitive products and enhance service offerings.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Office Manager
MBA Auto Remarketing
Chino Hills, CA
02.2015 - 12.2017
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Coordinated schedules and meetings for executive leadership, optimizing time management.
- Implemented office policies and procedures, enhancing operational effectiveness.
- Supervised administrative staff, providing guidance and fostering professional development.
Education
Master of Science - Information Technology
Applied Science University
Hannover, GermanySkills
- Notary public certification
- Client relationship building
- Detail-oriented
- Trilingual
Languages
English
German
Persian
Timeline
Program Coordinator
Ebay Enterprise
01.2025 - 09.2025
Loan Signing Agent
National Association of Notary
05.2019 - Current
Life Insurance Agent
WFG
01.2018 - 09.2024
Office Manager
MBA Auto Remarketing
02.2015 - 12.2017
Master of Science - Information Technology
Applied Science University