Mitkumar Patel
Barrie,ON
Summary
Accomplished Loan Verification & Funding Specialist with a proven track record at Bill Gosling Outsourcing, enhancing grant application efficiency and success rates. Expert in client relationship management and risk assessments, demonstrating exceptional analytical thinking and problem-solving abilities. Achieved significant improvements in process optimization and customer satisfaction, showcasing a commitment to excellence and strategic business prospecting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Agent Loan Verification & Funding Specialist
Bill Gosling Outsourcing
06.2023 - Current
- Streamlined the grant application process, resulting in increased efficiency and higher success rates.
- Supported team members in handling complex cases, sharing expert knowledge and offering guidance as needed.
- Provided feedback to improve internal processes based on personal experiences, actively participating in team meetings and discussions.
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated funding opportunities for alignment with organizational goals and priorities.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Provided professional advice on loan applications by interviewing applicants, reviewing applications and verifying information gathered.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
Fresh Produce Associate
Walmart
05.2023 - Current
- Assisted customers with special requests, locating desired items, and sharing information on product quality, storage, and preparation techniques.
- Collaborated with team members to ensure efficient inventory management and restocking of fresh produce items.
- Implemented proper rotation procedures to minimize waste, ensuring freshness and optimal taste for consumers.
- Assisted in training new Fresh Produce Associates on proper handling techniques, safety protocols, and company-specific procedures.
- Demonstrated flexibility by adapting to changing seasonal demands or store promotions, effectively managing fluctuations in workloads or responsibilities.
Online Grocery Associate
Walmart
01.2021 - 05.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
- Tracked substitutions and informed customers of changes.
- Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
Supervisor
Harvey's Restaurant
03.2021 - 11.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Overnight Associate
Walmart Canada
11.2018 - 01.2021
- Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
- Improved store organization by efficiently stocking shelves and arranging merchandise during overnight shifts.
- Ensured accurate pricing by diligently updating price tags according to current promotions or markdowns.
- Increased product availability by executing efficient inventory management practices during restocking procedures.
- Contributed to positive team dynamics by actively collaborating with other associates on various tasks and projects.
Education
PGD in Global Business Management - Business Management
Georgian College of Applied Arts And Technology
Barrie, ON04.2020
Bachelor of Commerce - Business Management
Gujarat University
Ahmedabad, Gujarat, India 04.2017
Skills
- Loan Origination
- Analytical and Critical Thinking
- Business Prospecting
- Client Relationship Management
- Active Listening and Learning
- Document Verification
- Risk Assessments
- Money handling abilities
- New Client Acquisition
- Problem Resolution
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Certification
Pursuing Canadian Securities Course.
Timeline
Agent Loan Verification & Funding Specialist
Bill Gosling Outsourcing
06.2023 - Current
Fresh Produce Associate
Walmart
05.2023 - Current
Supervisor
Harvey's Restaurant
03.2021 - 11.2022
Online Grocery Associate
Walmart
01.2021 - 05.2023
Overnight Associate
Walmart Canada
11.2018 - 01.2021
PGD in Global Business Management - Business Management
Georgian College of Applied Arts And Technology
Bachelor of Commerce - Business Management
Gujarat University
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