Overview
Work History
Education
Skills
Timeline
Generic

Mithusan Ruban

Ajax,ON

Overview

2
2
years of professional experience

Work History

Assistant Branch Manager

Enterprise Mobility
06.2023 - Current
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Ensured compliance with company policies and regulations by conducting regular audits and staff training sessions.
  • Managed overall branch operations and supervised a team of 10.
  • Reviewed and analyzed financial statements, leading to improved overall branch profitability by 10%.

Administrative Assistant

Allied Universal
07.2022 - 01.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed nd updated electronic files and records, ensuring all data was current and organized for easy retrieval by team members.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Used advanced Excel functions and software tools to analyze and report on data trends, contributing to data-driven decision-making.
  • Assisted in training new staff with onboarding procedures and orientation, enhancing team productivity and performance.

Education

Bachelor of Commerce -

Ontario Tech University
Oshawa, ON

Certificate - Certified Administrator

Salesforce

Skills

  • Detail-oriented with a strong commitment to maintaining accuracy and compliance
  • Proficient in quantitative analysis and data interpretation, with a meticulous approach to problem-solving and decision-making
  • Experience with financial services and audit preparation
  • Excellent verbal and written communication skills
  • Proven ability to manage multiple projects and meet tight deadlines in fast-paced environments
  • Proficient in Microsoft Word Suite (Word, PowerPoint, Access, Excel, Outlook)

Timeline

Assistant Branch Manager

Enterprise Mobility
06.2023 - Current

Administrative Assistant

Allied Universal
07.2022 - 01.2023

Bachelor of Commerce -

Ontario Tech University

Certificate - Certified Administrator

Salesforce

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Mithusan Ruban