Mithila Deshpande
Ottawa,ON
Summary
Hardworking and reliable senior analyst with strong ability in management and delivery. Offering efficient communication, critical thinking and problem solving capability. Highly organized, proactive and punctual with team-oriented mentality.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Tariff Analyst - Import
Omnitrans Inc.
Ottawa, Ontario
06.2021 - Current
- Research the Customs Tariff and various sources to ascertain the correct classification codes for imported goods.
- Maintain and update client profiles with appropriate classification codes to facilitate shipment processing; input data into the computer system.
- Review, correct, and adjust files that have been rejected by the Canada Border Services Agency (CBSA) or Participating Government Agencies (PGAs).
- Enhance process efficiency and timeliness by automating the filtering and retrieval of client shipment data.
- Perform quality control review of import declarations that are flagged by the operating system.
- Address client and coworker queries regarding duty rates, tariff classification codes, and any other required import technical information.
- Maintain and regularly review client processing instruction profile notes to ensure processors understand instructions.
- Collaborate with the Technical Consulting department to perform comprehensive research on intricate issues and projects with critical time constraints.
- Ensure timely update, approval and release of essential billing details.
Senior Analyst - Global Trade Content
Integration Point Inc. (Now part of Thomson Reuters)
Vadodara, Gujarat, India
12.2010 - 05.2019
- Successfully led and supervised a multi-national team of 16 analysts covering Europe and Africa.
- Conducted ongoing research and monitoring to ensure compliance with foreign trade regulations.
- Extracted and validated global trade data from various sources for interpretation and processing in company systems.
- Ensured accurate and up-to-date data maintenance.
- Collaborated with cross-functional teams to optimize processes.
- Regularly liaised with relevant Government Agencies for effective communication.
- Updated news content to reflect industry's latest developments.
- Addressed client queries and developed new requirements.
- Documented all processes in accordance with company standards.
- Work with developers to automate processes.
- Work with the Software QA team to perform UAT.
- Generated monthly performance metrics and analytical reports, reviewing and communicating with higher management.
- Collaborated with leadership to devise strategies to improve processes and risk controls, as well as implement new systems and best practice guidelines.
- Oversaw training initiatives, which resulted in an 80% improvement in employee compliance.
- Participated in the recruitment process.
- Conducted on-the-job training and mentorship for new hires.
Intern
Bank of Baroda
Vadodara, Gujarat, India
01.2010 - 01.2010
- Gained knowledge of banking operations and procedures on a daily basis.
- Executed various responsibilities including delivering superior customer service, managing cash operations on money counters, maintaining ATM balances, overseeing account maintenance, as well as initiating new account openings.
- Successfully completed internship, receiving appreciation from the branch manager.
Faculty and Office Administrator
Infosoft Computer Education
Vadodara, Gujarat, India
07.2008 - 06.2009
- Conducted trainings on MS Office applications (Word, Excel, PowerPoint, Outlook) and various accounting software such as Tally ERP9 and QuickBooks.
- Developed reading materials and tutorials for students.
- Carried out tests and evaluated projects.
- Offered career guidance to students.
- Managed branch operations.
- Developed marketing and sales strategies for the educational institute.
- Maintained books of accounts, handled cash and invoices, and drafted certificates, among other tasks.
Education
Post Graduate Diploma - Banking And Insurance
The Maharaja Sayajirao University Of Baroda
Vadodara, Gujarat, India06.2010
Bachelor of Commerce - Accounting And Financial Management
The Maharaja Sayajirao University Of Baroda
Vadodara, Gujarat, India11.2008
Skills
- Team Management
- Project Coordination and Strategic Planning
- Data Mining and Quality
- Regulatory Understanding and Controls Evaluations
- Documentation and Reporting
- Root Cause Analysis
- Usability Testing
- Microsoft Office
- MS Excel Macros (VBA script)
- Power BI
- Tally ERP9
- Quickbooks
- Team Foundation Server (TFS)
Certification
- Certified Customs Specialist (CCS) - 09/2023
- Introduction to Canadian Customs and Border Procedures - 01/2022
Accomplishments
Acknowledged by the CSCB for achieving the highest marks in Ontario on the CCS exam. Awarded a trophy, certificate, and a prize money check.
Language Skills
English | French (Beginner) | Hindi | Gujarati | Marathi
Timeline
Tariff Analyst - Import
Omnitrans Inc.
06.2021 - Current
Senior Analyst - Global Trade Content
Integration Point Inc. (Now part of Thomson Reuters)
12.2010 - 05.2019
Intern
Bank of Baroda
01.2010 - 01.2010
Faculty and Office Administrator
Infosoft Computer Education
07.2008 - 06.2009
Post Graduate Diploma - Banking And Insurance
The Maharaja Sayajirao University Of Baroda
Bachelor of Commerce - Accounting And Financial Management
The Maharaja Sayajirao University Of Baroda
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