Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MITHIL JARIWALA

Whitby

Summary

Adaptable Senior QA Engineer with 5+ years of expertise in software testing, defect management, and Agile methodologies. Proficient in problem-solving, analytical thinking, have collaborative mindset and integrating quality assurance principles with cybersecurity fundamentals. Eager to leverage my leadership, technical skills, and attention to detail in a cybersecurity role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

Visions Electronics
12.2024 - Current
  • Assist an average of 18 customers per day in finding or selecting items, and providing recommendations which have generated a total of $2K in additional revenue.
  • Stock, replenish, and organize inventory with accuracy and efficiency, completing task 10% faster than average associates.
  • Increased production by assisting in multiple departments/positions and volunteering to cross-train as needed.
  • Kept floors and shelves stocked before/after opening/closing and maintained cleanliness around the work area-proven ability to be tidy and highly organized.
  • Provide outstanding customer service, receiving 96% in customer service feedback surveys.
  • Handled complaints and concerns in an effective, customer-supportive/centric manner.

Quality Assurance Analyst

InnTech Future Inc.
09.2024 - 11.2024
  • Executed 100+ manual test cases per release cycle across Windows, Android, and iOS platforms, ensuring 95% test coverage.
  • Identified and logged 30+ defects in JIRA, collaborating with developers to reduce defect resolution time by 20%.
  • Designed and maintained 60+ reusable test cases and detailed test plans aligned with project requirements.
  • Conducted usability, regression, and functional testing, contributing to a 30% reduction in post-release defects.
  • Delivered test metrics, progress reports, and defect analysis to stakeholders for every sprint, improving visibility and decision-making.
  • Supported Agile sprints by executing smoke and sanity tests, ensuring readiness for bi-weekly releases.

Senior QA Engineer

De Soto Technologies Pvt. Ltd.
02.2022 - 07.2024
  • Spearheaded QA initiatives in an Agile Scrum environment, driving a 30% increase in defect detection and reducing post-release issues by efficiently tracking 600+ defects in JIRA.
  • Championed the development of test cases and cross-platform testing, ensuring comprehensive test coverage and maintaining product stability through timely issue resolution.
  • Fostered strong collaboration with development teams, streamlining processes to accelerate issue resolution and optimize test management using Confluence.
  • Mentored junior QA engineers, empowering them to apply Agile methodologies while improving product quality through systematic, well-defined testing.

Test Engineer

Infosys Ltd.
09.2018 - 01.2022
  • Enhanced Big Data migration accuracy and defect identification through innovative test scripts, driving significant improvements in software performance.
  • Boosted backlog management by 18% through cross-functional leadership, improving requirement clarity, team efficiency, and testing quality.
  • Reduced user acceptance testing errors by pioneering efficient API testing processes and ensuring seamless sprint journeys.
  • Accelerated bug resolution and improved sprint delivery timelines by streamlining defect tracking with HP ALM and HP Octane.
  • Delivered business-focused insights by translating technical outcomes for stakeholders, enhancing communication and decision-making.
  • Led innovative testing strategies, ensuring comprehensive quality assurance and minimizing user experience issues.

Education

Graduate Certificate - Cybersecurity

Durham College
Oshawa, ON
08-2025

Post Graduate Diploma - IT Management

Symbiosis Center For Distance Learning
Pune, India
01.2021

Bachelor of Science - Computer Science

Mithibai College (University of Mumbai)
Mumbai, India
04.2018

Skills

  • Leadership
  • Analytical Thinking
  • Effective communication
  • Various Testing Strategies
  • JIRA tool
  • Test strategy development
  • HP ALM/Octane
  • Critical thinking
  • Agile scrum
  • SQL server management
  • Manual testing

Certification

IBM Cybersecurity Analyst Professional Certificate - Inprogress

Timeline

Sales Associate

Visions Electronics
12.2024 - Current

Quality Assurance Analyst

InnTech Future Inc.
09.2024 - 11.2024

Senior QA Engineer

De Soto Technologies Pvt. Ltd.
02.2022 - 07.2024

Test Engineer

Infosys Ltd.
09.2018 - 01.2022

Graduate Certificate - Cybersecurity

Durham College

Post Graduate Diploma - IT Management

Symbiosis Center For Distance Learning

Bachelor of Science - Computer Science

Mithibai College (University of Mumbai)

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