Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Mitesh Patel

Mitesh Patel

Surrey,BC

Summary

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Team Leader – Production

Walmart Canada Logistics ULC
05.2022 - Current
  • Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Led team meetings to communicate objectives and gather feedback for continuous improvement.
  • Mentored junior staff, fostering skill development and enhancing team performance.
  • Implemented process enhancements that increased productivity and reduced operational delays.
  • Reduced onboarding time by 20% through training program enhancements.
  • Contributed to 98% order fulfillment rate and 0 lost-time incidents for 12+ months.


Store Manager

Stop N’ Go Enterprises Inc.
11.2020 - 05.2022
  • Oversaw daily store operations, ensuring optimal efficiency and customer satisfaction.
  • Developed staff training programs to enhance product knowledge and service quality.
  • Implemented inventory management systems, reducing discrepancies and improving stock accuracy.
  • Analyzed sales data to identify trends and inform strategic merchandising decisions.
  • Increased quarterly sales by 12% through strategic product placement and promotional activities.
  • Reduced shrinkage by 18% via regular audits and improved vendor relations.

Process Assistant Manager

Amazon Canada Fulfillment Services
12.2018 - 11.2020
  • Streamlined process workflows to enhance operational efficiency and reduce bottlenecks.
  • Trained new team members on best practices and safety protocols for optimal performance.
  • Collaborated with cross-functional teams to implement continuous improvement initiatives.
  • Monitored inventory levels and assisted in maintaining accurate stock records using WMS tools.
  • Managed 80+ associates; implemented labour planning strategies that cut overtime by 20%.
  • Achieved global ranking for 3 consecutive months based on site productivity.
  • Conducted inventory audits and improved scan-to-sort processes by 18%, boosting delivery speed.

Department Manager

Walmart Canada Corps.
01.2017 - 12.2018
  • Led team in achieving operational excellence through process improvements and staff development.
  • Oversaw inventory management, ensuring optimal stock levels and minimizing shrinkage.
  • Implemented training programs to enhance employee performance and customer service skills.
  • Streamlined workflows to increase efficiency across departments, reducing turnaround times.
  • Improved inventory accuracy and on-shelf availability by 15%.
  • Ensured safe operation of forklifts and pallet jacks while reducing shrink by 20%.

Education

Master Certificate - Global Supply Chain Management

Michigan State University
07-2024

BBA - Business Administration

Amity University (Online)
12-2022

Post-Secondary Diploma - Airport Operations

British Columbia Institute of Technology
Richmond, BC
12-2016

Skills

  • Terminal & Distribution Operations
  • Safety & Compliance
  • Labour & Production Planning
  • Customer Service & Conflict Resolution
  • Process Improvement
  • KPI Tracking & Operational Reporting
  • Staff Training & Engagement

Languages

Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Certification

Adapting to Changing Contexts from Stanford University Graduate School of Business

Timeline

Team Leader – Production

Walmart Canada Logistics ULC
05.2022 - Current

Store Manager

Stop N’ Go Enterprises Inc.
11.2020 - 05.2022

Process Assistant Manager

Amazon Canada Fulfillment Services
12.2018 - 11.2020

Department Manager

Walmart Canada Corps.
01.2017 - 12.2018

Master Certificate - Global Supply Chain Management

Michigan State University

BBA - Business Administration

Amity University (Online)

Post-Secondary Diploma - Airport Operations

British Columbia Institute of Technology

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Mitesh Patel