Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
AccountManager

MITEN SINGLA

Woodstock,ON

Summary

Dedicated professional with proven performance in management, customer service and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.

Overview

4
4
years of professional experience

Work History

Marketingplan &Management Team Member

The Country School
03.2020 - 05.2021
  • Collaborated with staff to develop and carry out processes, resulting in improved performance.
  • Communicated plans and actions to meet departmental goals.
  • Interacting with people for the growth of the organization
  • Door to door campaigning
  • Innovative ideas to increase the number of students
  • Actively participated in social events for the well being and goodwill of the firm.

Customer Operations Executive

Aegis Customer Support Services Pvt Ltd.
10.2018 - 05.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.
  • Monitored and maintained inventory levels to meet customer demand.
  • 7 Months of experience in Background Verification Process i.e Employment as well as Educational.
  • Keep in touch with USA Source on behalf of Clients through calls or through resource like Emails and Faxes.
  • Keep in touch with the applicants as well, to obtain certain information
  • The Process used to be both inbound as well as outbound.

Trainee Process Consultant

Hinduja Global Business Solutions
08.2017 - 08.2018
  • Learned new materials, processes, and programs quickly.
  • Keep in touch with USA payers on behalf of doctors through calls or through resource like Web Portal to obtain status.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Manage AR accounts by ensuring accurate and timely follow up.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Resolving billing issues that have resulted in delay of payments.

Education

Bachelors Of Commerce - Commerce

APJ Abdul Kalam University

Global Business Management - Business

Sir Sanford Fleming College
Peterborough, ON
04.2023

Skills

  • Sales and marketing understanding
  • Verbal and Written Communication
  • Customer Relationship Management
  • Team Goals
  • Flexible Work Schedule
  • Handling Complaints
  • Sales and marketing understanding
  • Customer behavior understanding

Additional Information


God recognized with 2 spot awards, appreciation for hard work and dedication.
Best public speaker in High School
One of the top volunteer for servicing in old age home

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Marketingplan &Management Team Member

The Country School
03.2020 - 05.2021

Customer Operations Executive

Aegis Customer Support Services Pvt Ltd.
10.2018 - 05.2019

Trainee Process Consultant

Hinduja Global Business Solutions
08.2017 - 08.2018

Bachelors Of Commerce - Commerce

APJ Abdul Kalam University

Global Business Management - Business

Sir Sanford Fleming College

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