Mitchelle Sibanda
Kamloops ,BC
Summary
Dynamic professional with a proven track record at Toobs Engineering PVT, excelling in customer service and team coordination. Known for strong communication and problem-solving skills, I effectively supervised staff and enhanced operational efficiency, ensuring a client-centered approach. Proficient in report preparation and office management, consistently maintaining high standards of organization and cleanliness.
Overview
8
8
years of professional experience
Work History
Host
Red Robin
Kamloops, British Columbia
11.2022 - 04.2025
- Maintain a neat, organized front of house environment.
- Greeting and seating guests in a friendly manner upon arrival.
- Provide guests with accurate wait times for their order or for a table.
- Rotate seating between different sections to ensure that workloads for each server.
- Answer phones and schedule reservations.
Assistant Supervisor
Toobs Engineering PVT
Harare, Harare
04.2019 - 07.2022
- Provided timely responses to customer inquiries about product details, pricing, and stock.
- Filed paperwork and submitted reports to upper management.
- Coordinated daily activities and supervised staff to ensure efficiency.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
Administrator
Trek Petroleum
Harare , Zimbabwe
01.2017 - 02.2019
- Prepared documents for the meetings and filed paper work.
- Answered phone calls.
- Coordinated daily lunch orders and arranged catering for special events.
- Maintained the office cleanliness and appearance.
- Greeted customers in office and determine their service needs.
Education
High School Diploma -
St Johns
Harare 01-2022
Bachelor of Social Work - Social Studies Education
Thompson Rivers University
Kamloops,Skills
- Strong communication and interpersonal skills
- Excellent team member with good time management
- Proven track record with the general cleanliness of the children's group
- Computer proficient
- High level of patience and emotional resilience
- Good listening skills and great problem-solving skills
- Experienced quality of customer service with a client-centered approach
Reference
- Victor Mubaya (778 586 4479)
- Sally Martins (587 974 7752)
Timeline
Host
Red Robin
11.2022 - 04.2025
Assistant Supervisor
Toobs Engineering PVT
04.2019 - 07.2022
Administrator
Trek Petroleum
01.2017 - 02.2019
High School Diploma -
St Johns
Bachelor of Social Work - Social Studies Education
Thompson Rivers University
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