Mitchell Sullivan
Houston,BC
Summary
Driven professional with a robust background in project coordination and customer service, exemplified during my tenure at the District Of Houston. Excelled in gathering information and managing events, significantly enhancing community engagement in FireSmart practices. Skilled in MS Office and relationship building, I consistently deliver results by prioritizing impactful projects and fostering professional networks. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
3
3
years of professional experience
1
1
Certification
Work History
FireSmart Coordinator
District Of Houston
06.2024 - Current
- Gathered and organized materials to support education of FireSmart BC.
- Managed my schedule to coordinate and prioritize the most meaningful events .
- helped community members to develop and implement FireSmart practices on there property.
- continued to educate myself further on FireSmart principles and how to build more wildfire resilient communities.
- collaborated with others to help build strong relationships in the community.
- hosted and promoted community events to engage the community through positive education of FireSmart BC
Retail Worker
Buylow Foods
10.2021 - 06.2024
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Wrapped, boxed and weighed bakery department products.
Commercial Janitorial Cleaner
DPS Janitoral
02.2021 - 10.2022
- Handled equipment, chemicals, and materials properly and with caution.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Organized and used industrial cleaning products following strict safety procedures.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Maintained floor cleaning and waxing equipment.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Operated buffers and burnishers to clean and polish floors.
Education
High School Diploma -
Houston Secondary School
Houston BC06.2024
Skills
- Information Collection
- Project Management
- MS Office
- Event Planning
- Professional Networking
- Project Coordination
- Budget Planning
- Customer Service
- Work Planning and Prioritization
- Relationship Building
- Event Coordination
Languages
English
Native or Bilingual
Certification
- level 1 First aid Training - 2021-Current
- WHIMIS Training-2021
- Mindfulness Based Stress Reduction Course -2023
Timeline
FireSmart Coordinator
District Of Houston
06.2024 - Current
Retail Worker
Buylow Foods
10.2021 - 06.2024
Commercial Janitorial Cleaner
DPS Janitoral
02.2021 - 10.2022
High School Diploma -
Houston Secondary School
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