Mitchell Simpson
Collingwood,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Customer Service
The Beer Store
Barrie, Canada
07.2016 - 07.2022
- Managed timely logistics operations for ship outs and returns.
- Upheld consistent following of safety measures while managing heavy machinery.
- Facilitated the return of empty merchandise back to brewery suppliers.
- Delivered exceptional customer support to enhance guest satisfaction.
- Ensured stock levels were maintained across all areas.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Shift Manager
Little Caesars
Barrie
11.2015 - 05.2016
- Delegated responsibilities to staff members and tracked their efficiency.
- Oversaw store functions to maintain adherence to company standards.
- Coordinated day-to-day retail activities, managing start and end-of-day tasks.
General Manager
Toppers Pizza
Collingwood
09.2004 - 09.2015
- Handled management of daily monetary inflows and outflows between $1,000 - $5,000.
- Oversaw key activities like handling customer inquiries, producing monthly summaries and tracking weekly stock.
- Handled workforce rosters and verified correctness of time records.
- Conducted training sessions on company protocols and responsibilities.
- Performed detailed opening, closing, and shift transition duties every day to ensure operational excellence.
- Generated weekly reports summarizing key performance indicators related to cash flow management activities.
Education
Business Administration -
Canadore College
North Bay, Ontario, Canada04.2012
OSSD -
Collingwood Collegiate Institute
06.2008
Skills
- Relationship management
- Revenue growth techniques
- Employee training
- Data assessment
- Stock management
- Retail management
- Cash management
- Performance tracking
Timeline
Customer Service
The Beer Store
07.2016 - 07.2022
Shift Manager
Little Caesars
11.2015 - 05.2016
General Manager
Toppers Pizza
09.2004 - 09.2015
Business Administration -
Canadore College
OSSD -
Collingwood Collegiate Institute
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