Mitchell Shepard
London,Ontario
Summary
Accomplished Senior Leasing Agent with a proven track record at Centurion Asset Management, adept in property management and relationship building. Spearheaded mentorship programs and strategic leasing initiatives, achieving zero vacancy across multiple properties. Excelled in creating sustainable business relationships and surpassing sales targets through innovative problem-solving and exceptional customer service.
Overview
14
14
years of professional experience
Work History
Senior Leasing Agent
Centurion Asset Management
08.2018 - Current
- Planning and overseeing the professional development of all leasing hires nationally through an assigned mentorship role
- Advised and accompanied The Hub Calgary's Management and Leasing Staff through a sellout during its first full leasing cycle as a newly built building
- Leading strategic discussions to maintain zero vacancy across five Student Properties in Southern Ontario and Alberta
- Upholding professional company standards as a friendly first point of contact to prospective residents
- Creating leasing leads through advertising and strategic visits to local Colleges and Universities
- Maintaining accurate records through the use of Yardi and Docusign
Leasing Consultant
Timbercreek Communities (Hazelview Properties)
07.2016 - 08.2018
- Managed a sales pipeline through the use of Yardi Software
- Devoloped sustainable business relationships with London Area housing initiatives to ensure full occupancy at all times
- Conducted Credit Checks and on all incoming applications
- Exceeded sales targets by developing consultative relationships with prospective residents
- Researched competitors to identify and communicate company competitive advantages
- Maintained a vacancy rate below industry averages
Business Development Advisor
RoomRoster (Event Connect)
12.2015 - 04.2016
- Developed a client base for Tournament Management Software through the use of cold calling
- Prepared and executed online sales presentations to prospective partners
- Strengthened sponsor relationships by exceeding customer service expectations
Residental Leasing Agent
York Property Management
08.2012 - 09.2015
- Managed and provided property tours for prospective commercial and residential tenants
- Supervised a maintenance and administration staff of six employees
- Completed market research and created extensive competition reports
- Developed and implemented company wide marketing strategies
Event Services Professional
Global Spectrum Facility Management LP
09.2010 - 09.2012
- Trained new staff on company procedures, policies and processes
- Provided exceptional customer service to over 4.5 Million event patrons
- Teamed with event managers to ensure an enjoyable and safe environment for event patrons
Education
Bachelor of Arts - Sport Management
Medaille College
Buffalo NY04.2010
Skills
- Property Management
- Lease negotiation
- Customer Service
- Creative Problem-Solving
- Relationship Building
- Training and mentoring
Languages
English
Native or Bilingual
Timeline
Senior Leasing Agent
Centurion Asset Management
08.2018 - Current
Leasing Consultant
Timbercreek Communities (Hazelview Properties)
07.2016 - 08.2018
Business Development Advisor
RoomRoster (Event Connect)
12.2015 - 04.2016
Residental Leasing Agent
York Property Management
08.2012 - 09.2015
Event Services Professional
Global Spectrum Facility Management LP
09.2010 - 09.2012
Bachelor of Arts - Sport Management
Medaille College
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