Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mitchell Novosad

Hamilton,ON

Summary

Insurance Consultant with a proven track record at BrokerLink, excelling in customer service. Skilled in problem solving, I leverage effective communication and flexibility & adaptability to develop strong client relationships and drive success for the brokerage. Proficient in the Applied Epic Management System. RIBO and AIC licensed.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Insurance Consultant

BrokerLink
Hamilton, ON
09.2022 - Current
  • Worked in various broker roles. Book of business, inbound service queue, and operational performance team.
  • Handled training sessions for new brokers on best practices and workflows.
  • Identified opportunities for cross-selling additional products or services.
  • Developed relationships with clients to understand insurance needs.

Insurance Producer

Atto Insurance
Mississauga
06.2021 - 08.2022
  • I had hands-on training, learning how to be a successful broker and selling techniques.
  • Generated leads through online leads, cold calling, and referrals.
  • Explained coverage options to potential policyholders, answering questions or concerns.

Education

Diploma - Insurance

Mohawk College of Applied Arts And Technology
Hamilton, ON
05-2021

Skills

  • Customer service
  • Problem solving
  • Sales techniques
  • Adaptability and flexibility
  • Applied Epic Management System
  • Teamwork
  • Effective communication
  • Conflict resolution

Certification

  • RIBO May 2021
  • AIC June 2025

Timeline

Insurance Consultant

BrokerLink
09.2022 - Current

Insurance Producer

Atto Insurance
06.2021 - 08.2022

Diploma - Insurance

Mohawk College of Applied Arts And Technology
Mitchell Novosad