A Bachelor of Arts Degree holder in history from Mount Royal University. Over seven years of customer service experience through several job opportunities with Canadian Tire, Delta Hotels, the Calgary TELUS Convention Centre, and Best Buy. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Helping customers acquire the correct parts and supplies that are needed for their specific vehicle. Helping customers over the phone with questions. Ordering parts from our various distributors for customers through the internet. Using the computer to search for the correct part or vehicle information. Proficient knowledge with Costar program. Prepared orders for shipment by systematically picking, packing and labeling merchandise. Performed inventory control, such as counting and stocking merchandise.
Setting up events and conferences by placing tables, chairs, equipment, etc. Ensuring the event runs smoothly and cleaning up after it is finished. Scanning vaccine passports and checking identification at the door of events. Helping guests by maintaining customer satisfaction and quickly responded if any problems arose. Offered advice and assistance to customers, paying attention to special needs or wants.
Setting up meals and snacks for players and coaches throughout the day, as well as serving them. Cleaning up each meal quickly and setting up for the service. Assisting in any requests made by the team. Managed over fifty players and staff throughout the day. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Ensured that lines ran smoothy within the vaccination centre and that guests were following the proper Covid safety guidelines. Assisted over 8,000 guests a day and offered friendly and efficient service to customers, handled challenging situations with ease. 500,000 vaccines were administrated. Demonstrated respect, friendliness and willingness to help wherever needed.
Stocking inventory on the shelves of the store, processing orders from the back of the store and preparing items for Canada wide shipping. During the busy holiday season, I was in charge of tracking, processing and packaging online orders to expedite shipments to arrive before Christmas.
Tasked with working concessions, which involved taking food orders and dealing with payment of food. Theater refreshment, this involved sanitizing and garbage pick up, as well as sweeping the floors of each theater after a movie was finished. Responsible with training new staff members.
Rene Dare
Operations Manager at the Calgary TELUS Convention Centre
403-473-1754
Rene.Dare@encoreglobal.com
Randy Kennedy
OHS Coordinator at the Calgary TELUS Convention Centre
Cell Number 403-618-9440, Office Number 403-261-8583
randyk@calgary-convention.com
Dave Mcfarland
Principal at St. Basil Elementary School
403-500-2108
david.mcfarland@cssd.ab.ca