Mitch Masyk

Injuries which occurred at Onsite that were not going away were medically assessed and a treatment plan was established through WCB. I attended Physio Therapy for 3 months to treat tennis elbow in both arms and to heal torn ligaments in both elbows. I am fully recovered from the elbow injuries.

• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of [Number] fleet vehicles.
• Tracked delivery progress to identify possible delays and provide real-time updates to customers.
• Sent out drivers to assist [Number] hourly callers based on locations, needs and worker availability.
• Answered phone calls and responded to customer emails.
• Monitored vehicle locations to coordinate timely arrivals.
• Monitored and tracked dispatch communication systems.
• Assisted in resolving customer complaints and grievances.
• Scheduled deliveries and pickups according to customer needs.
• Communicated with customers to provide delivery updates and resolution.
• Facilitated communications between customers and field personnel to answer questions or resolve concerns.

• Sorted and delivered materials to different work areas and staff.
• Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
• Designed, programmed and processed Cut Packages with CNC Drill Router Table.

• Respond to all Dispatch requests via phone every day , receive, plan, coordinate and dispatch vehicles for our clients such as Magnum Cement, FL/Rolling Mix, Hexion, Trican,Sask Mineral and Mines, Suncor, Jacos, Connoco Phillips and Westcan.
• Last year conducted the AMTA SECOR Audit and produced a score of 100% .
• Redesigned, modernized and improved all Pack Mule forms and documentation. Somewhere around 90 Word Documents .
• Optimized new employee training on gear and procedures to maximize team safety.
• Designed and developed training package for the shop, office staff and Drivers.
• Digitized all Drivers Tickets to an Xcel Spread Sheet and linked them to Google Calender to alarm and notify the company and the drivers with a 1 month warning as to when their tickets expired.
• In my first week at the company designed and built a website for the company and instituted .ca emailing.
• Created safe work environment by complying with safety, health and security requirements.
• Networked and provided support in all aspects with the GEOTAB ELD logbook system. Coordinated and resolved with GEOTAB support all ELD issues.
• Resolved Driver problems, improved operations and provided exceptional client support.
• Helped oversee shop repair and maintenance activities , developed a CVIP and maintenance tracking system for shop.
• Conducted all Health and Safety inspections; shop inspections, office inspections, fire extinguishers, Lavatory and First Aid/eyewash etc.
• Conducted and documented disciplinary actions and incident investigations.

I was an operator and driver working maximum hours for the company on a variety of sites for Shell, Encana, Husky Oil to name a few and performed jobs within confined spaces with supplied oxygen, tank cleaning, horizontal drilling and dangerous goods fluid transfers. I worked the maximum driving hours allowable by law pretty much the entire time I worked. I worked 20 days on, 2 off(oil field driving permit). I worked more hours than any other driver they had there.

I was responsible for programming and drilling structural steel packages. Organization and maintenance of the stock and yard, as well maintaining Fabsuite inventory.

Custom glass and metal artwork, business signs, gates, skylights and fine arts projects utilizing the plasma table in combination with traditional stained glass.

Custom CAD design, material ordering, and cutting materials on an 8 x 12 foot, Multicam 2000 HD Plasma Table.

Ran security for a company that owns three live music venues. Overall protection of the customers and staff. Implementation of bar watch program.Front door searches, ticket taking, coat room, etc...

Flew daily cargo flights within, too and from South Africa, Zimbabwe, Zambia, Gabon, Nigeria, and the Congo.

Worked as vessel Engineer, Deck Boss, and First Mate of a 16 man crew fishing King Crab, Black Cod, Halibut, and Dungeness Crab. Maintained all mechanicals on the vessel, hauled gear and oversaw the crews day to day functions.