Mitchell Henry

- Manage a database consisting over over 2000 Lease Portfolio clients

- Brain storm ideas and strategies to bring back Lease clients before their Lease is matured

- Train and coach our Sales team on how to bring back their own clients and work their database

- explain the benefits of Leasing vs paying cash or Financing a vehicle

- Establish a strong, professional relationship with our loyal customers

- Respond to messages and inquiries from varies parties and use well-developed active listening to work with the clients needs

- Converted multiple leases and lease renewals and was able to sell and deliver 144 cars

• Helped customers understand our Toyota products with enthusiastic and knowledgeable support.
• Built and maintained productive relationships with new and existing customers.
• Put together contract documents, finalized sales
• Assisted customers with product needs and wants to close a sale
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Maintained follow up with each existing and potential client
• Averaged 12 cars per month and always performed in the top 3-5 sales people for the year out of 20+ sales people

• Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
• Answered incoming phone calls and internet leads
• Provided information via phone,email and texts to clients to bring them into the door
• Provided consistent follow up with all current and potential clients
• Networked among local business and community organizations to develop leads and generate business.
• Communicated with local organizations to build networks and develop leads.
• Top performer every month in this department

• Organized materials and tools in to maintain clean and neat work areas.
• Helped complete system installations, digging trenches, and breaking up concrete.
• Pulled wire through conduits and through holes in walls and floors.
• Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
• Read and interpreted drawings to provide wiring layouts for new installations
• Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.