Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mitchell Harvie

St. John's,NL

Summary

Experienced manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. My goal is to take everything I've learned as a management professional and apply it to a new career in the Information Technology sector.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Culinary Manager

The Keg Steakhouse & Bar
10.2021 - 09.2023
  • Motivated and educated a wide variety of employees to maintain high standards of food preparation quality as well as efficiency.
  • Lowered restaurant costs by a wide margin throughout my tenure through creative ingredient sourcing and food waste efficiency.

General Manager

Little Sparo
10.2020 - 09.2021
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning.
  • Reduced costs by implementing cost-effective product sourcing and a waste tracking system.
  • Oversaw scheduling and daily operations; ensuring the consistency of fine dining service.
  • Consistently listed as St. John's top reviewed restaurant via OpenTable.
  • Worked with the hotel to develop cross promotions for tours, influencers, events, etc.

Business Development Manager

Green Farm NL
06.2020 - 05.2021
  • Oversaw day to day operations to ensure quality, productivity and cleanliness standards are adhered to.
  • Established connections with local businesses to cross-promote and develop long-term relationships.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.

Guest Services Manager

The Keg Steakhouse & Bar
02.2016 - 09.2020
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Supervised team of front desk hospitality members and helped to resolve issues arising during shifts.
  • Established a report with many guests to develop repeat business.

Bar Manager

The Keg Steakhouse & Bar
05.2013 - 02.2016
  • Met with many local liquor, wine and beer representative to establish incentive programs; resulting in rebates of one for every dozen product sold (up to $80,000 annually in savings and staff incentive).
  • Reduced liquor, wine and beer costs by 5% to achieve well below the company average.

Education

Bachelor of Science - Software Development (AI & Machine Learning)

College Of The North Atlantic
St. John's, NL
04.2026

Business

Memorial University Of Newfoundland & Labrador
St. John's
05-2012

Holy Heart Of Mary High School
St. John's, NL
06-2011

Skills

  • High Impact Floor Management
  • Genuine Leadership
  • Recruitment and Hiring
  • Standard First Aid/CPR C/AED
  • Standard Food Safety
  • C, C#, Python
  • HTML, CSS, Javascript
  • Object-Oriented Programming

Languages

English
French

Certification

  • High Impact Floor Management Genuine Leadership
  • Phase I Genuine Leadership
  • Phase II Genuine Leadership
  • Phase III Recruitment and Hiring Standard
  • First Aid/CPR
  • C/AED Standard Food Safety

Timeline

Culinary Manager

The Keg Steakhouse & Bar
10.2021 - 09.2023

General Manager

Little Sparo
10.2020 - 09.2021

Business Development Manager

Green Farm NL
06.2020 - 05.2021

Guest Services Manager

The Keg Steakhouse & Bar
02.2016 - 09.2020

Bar Manager

The Keg Steakhouse & Bar
05.2013 - 02.2016

Bachelor of Science - Software Development (AI & Machine Learning)

College Of The North Atlantic

Business

Memorial University Of Newfoundland & Labrador

Holy Heart Of Mary High School

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Mitchell Harvie