Mitchel D'Amour
Brantford
Summary
Results-driven General Sales Manager who is highly motivated to learn and grow. I embrace challenge and use my skillset to not only achieve, but surpass expectations. With 10 years of experience in the Automotive industry and my strong interpersonal skills, I am confident that I would be an asset to any organization.
Overview
9
9
years of professional experience
Work History
General Sales Manager
Sterling Honda
06.2023 - Current
- Developed a BDC department that has achieved and maintained a 9% closing ratio
- Commissioned all new, pre-owned and lease buyouts for the Sales / Finance team
- Helped to increase sales revenue by 1.8M in 2023
- Maintain new car inventory including dealer trades and ordering from Honda
- Managed sales representatives to maintain CXI targets
- Desk deals and perform customer turnovers to help close deals and ensure customers were satisfied with Sterling Honda
- Audit F&I deal files to make sure credit applications are completed in full and all products are being presented to the customer
- Role play with sales representatives and F&I Managers to ensure processes are being followed and help tweak presentations
- Review and adjust Monthly goals to maximize profits
New Car Sales Manager
Sterling Honda
10.2018 - 06.2023
- Desked deals and performed Manager turnovers
- Trained and role-played with Sales Representatives to ensure sales process was being followed properly
- Worked with Sales Representatives to help learn how to overcome common objections
Used Car Sales Representative
Sterling Honda
10.2014 - 10.2018
- Managed customer portfolios to maximize my annual sales
- Achieved top sales representative in my second year on the sales floor
- Worked with Management to ensure I was meeting expectations and hitting KPI's
Education
Business Administration
Nova Scotia Community College
Darmouth06.2013
Skills
Customer Service
Leadership
Planning and Implementation
Coaching and Training
Timeline
General Sales Manager
Sterling Honda
06.2023 - Current
New Car Sales Manager
Sterling Honda
10.2018 - 06.2023
Used Car Sales Representative
Sterling Honda
10.2014 - 10.2018
Business Administration
Nova Scotia Community College
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