Mitch Ryan
Summary
Experienced public servant with in depth knowledge of Government of Saskatchewan entities, programs, and applications. Ability to successfully organize, test, and implement program patching for critical government programs involving multiple third-parties. Dedicated to ensuring that all current state programs are working optimally and changes are implemented in a timely and efficient manner.
Overview
7
7
years of professional experience
Work History
Configuration Analyst
Government Of Saskatchewan
04.2022 - Current
- Supporting clients in troubleshooting and resolving complex issues related to payroll, costing, timecards, and PTO in MIDAS and PSC Client.
- Completing large annual projects involving multiple third parties within tight, inflexible deadlines.
- Ensuring compliance with all current and changing legislation related to payroll, taxation, deductions, and more.
- Running reporting in MIDAS and PL-SQL for clients.
- Implemented change control, configuration status accounting and configuration audits.
Salary and HR Management Specialist
Government Of Saskatchewan
08.2021 - 04.2022
- Provided final audits for salary calculations completed for all Government of Saskatchewan employees.
- Provided guidance to clients regarding salary and compensation. This included leading training sessions to HRPA teams in one-on-one and group sessions to build knowledge, reduce errors, and provide excellent service to our clients.
- Completed large annual projects relating to mass payroll and benefits changes including In-Range Salary Progressions, vacation percentage increase, and negotiated changes
- Provided post audit verification of transactions completed by HRPA teams to ensure accuracy and provide training as required.
Human Resources Payroll Administrator
Government Of Saskatchewan
05.2020 - 08.2021
- Handled payroll transactions throughout all stages of the employment life cycle, ranging from new hire set-up, leaves of absence, top-up payments, voluntary deductions, to terminations.
- Answering client inquiries relating to compensation, benefits, entitlements, leaves of absence, and all other services provided by the Human Resource Service Centre.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Provided excellent customer service while remaining respectful, professional, and upholding confidentiality.
- Met all payroll deadlines and process transactions in a timely fashion and with the utmost accuracy.
Manger
Jump.ca
07.2016 - 01.2020
- Managed a team of up to 10 direct reports, including onboarding, training, recognition, and performance management and coaching. This included creating individual work plans to drive excellence and develop leadership qualities in other levels of management.
- Handled customer concerns and complaints in a productive and efficient manner to maintain a positive customer experience.
- Utilized the organization's strategic goals to generate and implement store targets and operational plans.
- Maintaining a high record of consistently meeting targets in a mature market.
Education
LERN Certification - SQL
Cumberland College
Melfort, SK04.2023
Diploma - Business Administration
University of Regina
Regina, SK12.2019
Certificate - Economics
University of Regina
Regina, SK12.2019
Skills
- Proficient in Microsoft Office Suite, MIDAS, SQL, ASTRA, PSC Client, XML Spy, WS-FTP, Windows OS, Apple iOS
- Organizing and testing software patching and upgrades with multiple third-parties
- In-depth knowledge of government entities and programs
- Strong written and verbal communication
- Problem solving
- Time management and organization
- Professional and respectful
- Expert client service
Timeline
Configuration Analyst
Government Of Saskatchewan
04.2022 - Current
Salary and HR Management Specialist
Government Of Saskatchewan
08.2021 - 04.2022
Human Resources Payroll Administrator
Government Of Saskatchewan
05.2020 - 08.2021
Manger
Jump.ca
07.2016 - 01.2020
LERN Certification - SQL
Cumberland College
Diploma - Business Administration
University of Regina
Certificate - Economics
University of Regina
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