Mitch Brewer
Sechelt,BC
Summary
Experienced Customer Service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
23
23
years of professional experience
Work History
Insurance Advisor
Westland Insurance
Gibsons, BC
07.2014 - Current
- Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.
- Responded to customer calls swiftly to resolve issues and answer questions.rance payments.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Twice awarded monthly 'Making a Difference' award for outstanding customer service & inter office teamwork.
Receiver
Canadian Tire
Sechelt, BC
09.2010 - 07.2014
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Assumed Head Receiver duties final 6 months, increasing responsibility for accurate inventory & maintaining a tight schedule.
Customer Service Associate
Various
Sechelt, BC
09.2002 - 05.2010
Education
High School Diploma -
Silverthorn Collegiate Institute
Etobicoke, ON06.1997
Skills
- Customer Experience
- Policy Feature Explanations
- Operational Efficiency
- Courteous with Strong Service Mindset
- Understanding Customer Needs
- Data Entry and Maintenance
- Calm and Professional Under Pressure
Timeline
Insurance Advisor
Westland Insurance
07.2014 - Current
Receiver
Canadian Tire
09.2010 - 07.2014
Customer Service Associate
Various
09.2002 - 05.2010
High School Diploma -
Silverthorn Collegiate Institute
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