Mitch Bach
Saskatoon
Summary
Dynamic PGA of Canada professional with over 20 years of diverse experience as a competitor, instructor, and advocate for the growth of the game. Leveraging a robust teaching background and a decade in marketing to successfully launch Clubhouse Golf Academy, fostering connections and learning opportunities for golfers and instructors. Committed to driving innovation within the sport and creating pathways that enable individuals to excel in their golfing journeys. A passion for empowering others through education and engagement remains central to all initiatives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Director of Operations & Instruction
Clubhouse Golf Academy
09.2023 - Current
- Led all instructional and operational functions of the academy, overseeing program execution, staffing, scheduling, and day-to-day decision-making across multiple facilities.
- Established and enforced academy-wide instructional standards, curriculum frameworks, and coaching philosophy to ensure consistent, high-quality delivery.
- Implemented modern teaching methods and technology, including OnForm video analysis, TPI certification principles, and performance-based coaching systems to elevate instructor effectiveness.
- Recruited, mentored, and managed teaching professionals, setting clear performance expectations and driving professional development and accountability.
- Designed, launched, and optimized instructional programs (beginner, junior, Bootcamps, social leagues, specialty clinics) to improve participation, retention, and revenue.
- Developed and executed operational systems and SOPs that improved efficiency, scalability, and customer experience.
- Drove revenue growth and long-term sustainability through pricing strategy, instructor utilization, partnerships, and strategic planning.
Operations Manager
Ramada Golf Dome
10.2022 - Current
- Managed all day-to-day operations of a high-traffic indoor golf facility, ensuring safe, efficient, and uninterrupted operation throughout the season.
- Oversaw staffing, scheduling, training, and supervision of front-line employees, setting clear expectations and maintaining accountability.
- Led facility operations including booking management, event coordination, tournaments, leagues, and private rentals.
- Served as primary point of contact for teaching professionals, enforcing operational policies, facility standards, and usage requirements.
- Developed and implemented operational procedures and emergency action plans to ensure safety, compliance, and consistent service delivery.
- Handled customer relations, conflict resolution, and escalated issues with professionalism and decisive ownership.
- Coordinated facility logistics, maintenance oversight, and seasonal readiness to protect assets, minimize downtime, and support revenue generation.
PGA of Canada Apprentice Professional
The Willows Golf Club
09.2020 - Current
- Delivered high-quality golf instruction to players of all ages and skill levels, tailoring lessons to individual needs to help students improve and enjoy the game.
- Managed social media marketing for the club, creating engaging content and campaigns to promote events, programs, and the overall brand, increasing community engagement and awareness.
- Assisted in organizing and running tournaments, leagues, and other events, ensuring smooth operations and an exceptional member experience.
- Collaborated with the professional team to support day-to-day operations, including pro shop management, customer service, and member relations.
Communications Manager
Saskatoon Blades Hockey Club
02.2020 - 05.2022
- Led all communications, media relations, and digital strategy for a WHL franchise, serving as the primary voice of the organization across press, social media, video, and community platforms.
- Built and executed season-long content and brand strategies that increased fan engagement, strengthened public perception, and supported ticketing, sponsorship, and community initiatives.
- Operated as the primary media liaison, managing press relations, game-day media operations, crisis communication, and high-pressure deadlines with professionalism and accountability.
- Collaborated cross-departmentally with marketing, events, and business operations, elevating the role from content execution to strategic brand leadership within the organization.
- Translated communications leadership into operational value by managing schedules, workflows, stakeholder expectations, and performance under constant public scrutiny — skills directly transferable to golf course and facility management.
Education
Class "A" Status -
PGA of Canada
05.2025
Broadcast Journalism -
SAIT Polytechnic
Calgary, AB04.2014
Skills
- Operations & Facility Management
- Staff Leadership, Training & Accountability
- Golf Instruction & Player Development
- Program & Curriculum Design
- PGA of Canada Class “A” Professional
- Titleist Performance Institute (TPI) Level 1 Certified
- Instructional Technology (OnForm, Video & Launch Monitor Analysis)
- Strategic Planning & Revenue Optimization
- Brand, Communications & Customer Experience
- Event, League & Program Operations
Accomplishments
- 2023 Moe Norman Award — Named PGA of Canada National Apprentice of the Year, recognizing excellence in instruction, leadership, and professional development at the national level.
- 2025 John Gaudet Trophy — Awarded PGA of Saskatchewan Teacher of the Year for outstanding impact in coaching, player development, and instructional leadership.
- Promoted to PGA of Canada Class “A” Professional, achieving the highest level of professional certification.
- Led the development and implementation of modern coaching systems and technology (TPI principles, OnForm video analysis), elevating instructional standards and coach effectiveness.
Certification
- PGA of Canada Class “A” Professional — Top-tier professional designation for instruction, coaching, and golf operations.
- Titleist Performance Institute (TPI) Level 1 Certified — Advanced training in physical assessment and golf-specific fitness for performance and injury prevention.
- Instructor of Beginner Golfers (PGA of Canada) — Certified to teach and develop new golfers following PGA standards.
- First Aid & CPR Certification — Safety and emergency preparedness in instructional and operational settings.
- OnForm Video Analysis Training — Proficient in implementing technology-driven swing analysis for instructional improvement.
Languages
English
Native or Bilingual
Timeline
Director of Operations & Instruction
Clubhouse Golf Academy
09.2023 - Current
Operations Manager
Ramada Golf Dome
10.2022 - Current
PGA of Canada Apprentice Professional
The Willows Golf Club
09.2020 - Current
Communications Manager
Saskatoon Blades Hockey Club
02.2020 - 05.2022
Broadcast Journalism -
SAIT Polytechnic
Class "A" Status -
PGA of Canada