Summary
Overview
Work History
Education
Skills
Skills and Interests
Availability
Timeline
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Mitali Vaghani

London,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Fulfillment Associate

Amazon
01.2024 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.

Cashier & Sales Associate

Harris Home Hardware
03.2023 - 01.2024
  • Processed cash, credit, and debit transactions accurately and efficiently, ensuring compliance with company policies and procedures
  • Handled customer inquiries, provided product information, and assisted with their purchasing decisions
  • Conducted end-of-day cash reconciliation and prepared daily sales reports for management
  • Collaborated with team members to meet sales goals and provide excellent customer service.

Retail Associate & Cashier

Asian Paints Company
01.2020 - 07.2021
  • Answered an average of 30 calls per day, ensuring customer satisfaction by providing accurate information about product features and resolving complaints in a timely manner
  • Successfully processed an average of 200 transactions per day, including returns and exchanges, while maintaining the accuracy of the register drawer to within $5
  • Maintained up-to-date knowledge of all products and promotions through daily collaboration with store management and reading informational memos
  • Demonstrated formidable organizational skills by stocking shelves and conducting supply inventory once a week, resulting in 0 stockouts during peak periods.

Education

Bachelor's of Banking and Insurance -

Mumbai University
Mumbai, India

Human Resource Management -

Fanshawe College
London, ON

Skills

  • Microsoft Office (Excel, Word, PowerPoint)
  • Customer Service Representative skills
  • POS
  • Soft skills (Communication, Active Listening, Multitasking, Emotional Intelligence, Problem Solving, Complaint Resolution, Interpersonal Skills)

Skills and Interests

  • Mindfulness
  • Creative Writing
  • Networking Events
  • Languages

Availability

Full Time

Timeline

Fulfillment Associate

Amazon
01.2024 - Current

Cashier & Sales Associate

Harris Home Hardware
03.2023 - 01.2024

Retail Associate & Cashier

Asian Paints Company
01.2020 - 07.2021

Bachelor's of Banking and Insurance -

Mumbai University

Human Resource Management -

Fanshawe College

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Mitali Vaghani