Mitali Parate
Toronto,Canada
Summary
Dynamic Project Manager with a proven track record at Ernst & Young, adept in Agile Project Coordination and fostering stakeholder engagement. Excelled in leading high-stakes integrations, enhancing PMO strategy execution, and driving team collaboration. Achieved seamless project deliveries, showcasing a blend of strategic governance and interactive reporting skills, with a focus on surpassing client expectations. Results-driven professional in project management, known for high productivity and efficient task completion. Skilled in strategic planning, risk management, and stakeholder communication. Excel at leadership, time management, and adaptability, ensuring projects meet objectives seamlessly.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager for Chubb Pvt Ltd
Ernst & Young
08.2022 - 05.2023
- Directed the successful integration of Cigna Business into Chubb for the APAC region, ensuring alignment with global PMO standards and strategic goals
- Managed all aspects of project planning, execution, and delivery, including scope definition, scheduling, and budgeting, culminating in a successful launch
- Collaborated with the global PMO team to synchronize project milestones and deliverables with integration strategies and timelines
- Developed and implemented solutions that enhanced EY's role in the integration, improving project outcomes and stakeholder satisfaction
- Onboarded two key resources, ensuring the project had the necessary skills and expertise for successful delivery
- Facilitated new client openings and engagements, showcasing EY’s capability in managing large-scale integrations and building strong client relationships
- Partnered with the infrastructure team to track and manage Deployment and System Testing (DST and ST) phases, ensuring technical readiness and resolving infrastructure-related issues
- Monitored project progress, identified risks, and provided regular updates to senior management and stakeholders, ensuring informed decision-making and transparency
- Maintained high-quality standards and compliance throughout the integration, ensuring all deliverables met client expectations
- Addressed and resolved project-related issues promptly, minimizing impacts on timelines and project success
- Successfully delivered the project, with all Cigna clients seamlessly onboarded to Chubb in the APAC region, and the project is now live and operational
Agile Program Management Consultant for BNPP Account
Ernst & Young
01.2022 - 08.2022
- Executed projects on time and within budget using Agile methodologies like Lean, DevOps, and Scrum, ensuring efficient delivery and financial adherence
- Showcased Agile leadership by fostering a culture of continuous improvement and guiding teams through complex transformations
- Influenced the RFP/RFI process with strategic insights, shaping project strategies and contributing to successful bids
- Improved project performance by focusing on quality, predictability, flow, and velocity, implementing iterative enhancements
- Led Agile ceremonies such as Daily Stand-ups and Iteration Planning, enhancing team collaboration and project alignment
- Supported backlog management by assisting Product Owners and Project Managers in prioritizing and balancing scope
- Streamlined processes by automating workflows with Power Automate, increasing efficiency and reducing delays
- Enhanced team dynamics by addressing challenges and promoting collaboration to drive high-quality outcomes
Associate Agile Program Management – Goldman Sachs account
Publicis Sapient
08.2019 - 01.2022
- Planned, monitored, and controlled projects, including RAID assessment, team management, scoping, cost evaluation, financial planning, change control, quality reviews, communication, and process improvement
- Led and coordinated Agile ceremonies such as Daily Stand-ups, Sprint Planning, Sprint Retrospectives, and Sprint Demos with development teams
- Produced and analyzed reporting metrics including daily, weekly, and monthly reports, burn-down/burn-up charts, and sprint statistics like velocity to track progress and maintain team focus
- Collaborated with Product Owners on backlog grooming to ensure backlog relevance and prioritization, agreeing on acceptance criteria, and preparing stories for sizing
- Protected the team from distractions by removing obstacles, maintaining focus, and providing necessary support to keep projects on track
- Worked in cross-functional teams to understand and manage dependencies, coordinating with team members to avoid delays and ensure smooth project execution
- Reviewed and ensured completeness of release notes, distributing them to relevant teams to maintain thorough documentation and communication
PMO – Morgan Stanley Account
Publicis Sapient
09.2018 - 08.2019
- Collaborated with a large team comprising Managers, Technical Professionals, and Functional Specialists
- Understood clients' businesses, identified opportunities, and provided tailored business and technology solutions
- Worked closely with the tech practice team and hiring and staffing departments
- Led project planning, tracking, change control, resource planning, and risk management using tools such as SAP Fieldglass, Oracle, MS Excel, Jira, and SharePoint
- Provided day-to-day direction to the project team and regularly updated Senior Leadership and stakeholders on project status
- Managed project allocations, budgets, and time sheets for all deliverables
- Accountable for client relationships, business strategies, account management, and operations
- Participated in Sprint planning meetings and daily stand-up meetings
- Tracked, escalated, and removed impediments to ensure project progress
- Prepared and presented weekly status reports to relevant stakeholders
Business Analyst and Agile Practitioner – AT&T Account
IBM Private Limited
01.2017 - 09.2018
- Led IoT, Automation, and 5G densification projects to enhance AT&T’s network functionality and coverage across North America
- Monitored application enhancements in Sales Service Delivery, Billing, and Service Assurance by developing project charters to ensure timely delivery
- Managed project activities through 11 milestones, 5 phases, and 4 decision gateways using the IBM Tivoli Unified Process (ITUP) Methodology, from initiation to controlled introduction
- Maintained a comprehensive Project Management Workbook to clearly define and articulate problem statements, stakeholder information, and business value
- Conducted project planning and financial management, creating weekly reports, Gantt charts, and other artifacts to outline the delivery roadmap
- Chaired weekly client calls to report on project health and address key issues, developing action plans for resolution
- Developed and monitored strategies for managing Risks, Issues, and Actions
- Collaborated with clients to define and achieve project vision, objectives, scope, and resource needs, ensuring alignment with timelines and budgets
- Performed risk assessment and mitigation planning, overseeing complex engagements to minimize risks and ensure project success
- Established and adhered to quality goals with the SQA team, ensuring compliance with internal quality standards for high-quality delivery
Business Operation Analyst
Waste Management
08.2015 - 07.2016
- Coordinated the entire process by managing the onshore team to ensure smooth operations
- Utilized software including the Mid-American system and customized applications to streamline workflows
- Oversaw account receivable processes, ensuring accurate and efficient handling of financial transactions
- Monitored team progress and updated relevant databases to maintain accurate records
- Developed performance graphs and MIS reports to inform senior management of team achievements and areas for improvement
- Managed escalations and daily interactions with the onshore team, resolving issues promptly and maintaining effective communication
Education
Post Graduate Diploma -
Information Technology Business Analytics
01.2024
MBA -
International Business
01.2015
BE -
Electronics and Communication Engineering
01.2013
Skills
- PMO Strategy Execution
- Agile Project Coordination
- Scrum Framework Expertise
- Power BI Reporting Expertise
- Process Automation
- Interactive Reporting Skills
- Strategic Governance
- IT Compliance Review
- Stakeholder Engagement
- Project tracking
- Project development
- Systems implementation
- Stakeholder communications
- Staff training and motivation
- Task prioritization
- Requirements gathering
- Project planning
- Deliverable tracking
- Team collaboration
- Resource allocation
- Budgeting and forecasting
- Project scope
- Risk management
- Business analysis
Certification
Safe Agile 5.1
CSM
ITIL Foundation Level
Prince 2
Accomplishments
- Star Performer Award at Publics Sapient for Inclusive Collaboration
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Project Manager for Chubb Pvt Ltd
Ernst & Young
08.2022 - 05.2023
Agile Program Management Consultant for BNPP Account
Ernst & Young
01.2022 - 08.2022
Associate Agile Program Management – Goldman Sachs account
Publicis Sapient
08.2019 - 01.2022
PMO – Morgan Stanley Account
Publicis Sapient
09.2018 - 08.2019
Business Analyst and Agile Practitioner – AT&T Account
IBM Private Limited
01.2017 - 09.2018
Business Operation Analyst
Waste Management
08.2015 - 07.2016
Post Graduate Diploma -
Information Technology Business Analytics
MBA -
International Business
BE -
Electronics and Communication Engineering
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