MIT SHAH
NIAGARA FALLS
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant manager
Macs convenience store& shell gas-station
10.2020 - Current
- Handle cash and responsible for lock up duties
- Business day closing on radiant- site system
- Responsible for changing the promotion in store by ensuring the proper place
- Making the calls to technical team and resolve the pump problem if needed
- Checking the delivery in the store and also responsible for merchandise the item
- Responsible for scoring 100% in mystery shopping for retail, tobacco and OLG product
- Process the customers payment including cash and credit-debit purchase
- Also responsible for daily paperwork on radiant site and also responsible for daily banking
- Responsible to make schedule and adjust working hours in absence of manger
- Preparing the daily orders for store as needed
- Also responsible for having all products in stock
- Also having duties for making store ready in terms of food making process for every next day
- Also responsible to store and keep food fresh and ready as per Eco- sure Audit
Customer service representative
Rexall pharmacy
09.2019 - 06.2020
- Help the customers to find the product they needed
- Providing proper customer service by helping to process payments
- Providing the knowledge of the product to customer on call
- Carefully selling and cash out money on lottery terminal
MIG welder (apprentice)
National steel car
05.2019 - 07.2019
- Working on main line and working with team of welder and welding the parts of train as a metal gas welder(MIG)
- Responsible for welding small parts as needed in side line and meet the daily target given
- Carrying out safely changing of welding wires when needed also taking care of welding machine
Education
WELDING TECHNICIAN -
Niagara College Canada
Welland, ON01.2020
MECHANICAL ENGINEERING -
S.P.B Patel Engineering College
01.2017
HIGHSCHOOL GRADUATED -
Elite Boarding School
01.2013
Skills
- Strong verbal communication
- Written communication
- Deadline management
- Loyalty
- Customer service
- Discipline
- Punctuality
- Teamwork
- Independence
- Honesty
Certification
- Food and safety
- SABR Ontario
Accomplishments
- WELDING TECHNICIAN, Niagara College Canada (Welland Campus), 08/01/18, 05/01/20
- MECHANICAL ENGINEERING, S.P.B Patel Engineering College, Gujarat, India, 08/01/13, 05/01/17
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Assistant manager
Macs convenience store& shell gas-station
10.2020 - Current
Customer service representative
Rexall pharmacy
09.2019 - 06.2020
MIG welder (apprentice)
National steel car
05.2019 - 07.2019
MECHANICAL ENGINEERING -
S.P.B Patel Engineering College
HIGHSCHOOL GRADUATED -
Elite Boarding School
WELDING TECHNICIAN -
Niagara College Canada
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