Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Misty Taggart

Salmon River,NS

Summary

Compassionate Continuing Care Assistant. Detail-oriented team player with strong organizational skills. Dedicated to offering outstanding patient centered care. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Night Auditor/Guest Service Representative and All Other Departments

Comfort Inn by Choice Hotels
03.2016 - 10.2023
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Generated and printed daily financial reports to track hotel performance.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Monitored hotel's budget and financial records.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.

Shift Supervisor

GRECO PIZZA
03.2016 - 03.2017
  • Evaluate/Plan daily operation, Manage staff, Do
  • Inventory, Place food orders, Make and oversee schedules, Respond to customer
  • Complaints and ensure customer satisfaction
  • Operate POS system, debit/credit
  • Machine
  • In charge of cash sheets and making bank deposits and doing payroll and inventory
  • In charge of opening and closing the store
  • Train new crew members
  • Perform cleaning, Food preparation/catering and customer service.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Gas Attendant/Food Service Worker

Robins/Esso
10.2015 - 01.2016
  • Cash out customers,Operate POS,Inventory
  • Fast food service make and prepare food,Cleaning and sanitizing
  • Prep work
  • Inventory stocking.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Reservation Specialist

Nova Star Cruises
07.2015 - 11.2015
  • Provided customers with information about availability and pricing.
  • Handled billing information over phone.
  • Assisted customers with making reservations and entered reservation details into computer system.
  • Resolved various issues and discrepancies for customers.

Food Inspector/Food Processor

Riverside International
10.2014 - 07.2015
  • Inspect product and insure quality before it is packaged
  • Verified that processed seafood products were free of contamination.

Supervisor, Shift supervisor

TCB foods LTD
05.2010 - 10.2014
  • Evaluate/Plan daily operation, Manage staff, Do
  • Inventory, Place food orders, Make and oversee schedules, Respond to customer
  • Complaints and ensure customer satisfaction
  • Operate POS system, debit/credit
  • Machine
  • In charge of cash sheets and making bank deposits and doing payroll and inventory
  • In charge of opening and closing the store
  • Train new crew members
  • Run drive-thru
  • Perform cleaning, Food preparation/catering and customer service.

Customer Service Representative

Convergys Cornwallis
05.2009 - 01.2010
  • Bound customer service representative, Manage customer's accounts and billing
  • Ensure Customer retention
  • Provide clear information to customers about policies and company practices and provide customer support, and also sell merchandise to the customer
  • Handle customer disputes.

Education

Continuing Care Assistant

Nova Scotia Community College
Yarmouth, NS
06.2024

High School Diploma -

NSCC
Yarmouth, NS
06.2014

Skills

  • Sales Strategies
  • Team Leadership
  • Quality Standards
  • Staff Supervision
  • Financial Management
  • Business Administration
  • Manage Inventory
  • Customer Service and Satisfaction
  • Office Supervision
  • Time Management
  • Complex Problem-Solving
  • General Housekeeping Abilities
  • Mobility Assistance Needs Understanding
  • Dementia and Alzheimer's Knowledge
  • Infection Control

Certification

Mental Health First Aid

WHMIS and OHS Certification

Advanced Food Safety Certification (Safe Serve)

Formation Sante-Reseau Sante Certificate

Dementia: Understanding The Journey Certification

TEP-Falls And Injury Prevention Training

Intermediate First Aid/CPR C/AED

Aware NS-Safe Handling and Mobility Certificate

Formation Sante-Reseau Sante ( Patient Safety,Language and Active offer Training)





Timeline

Night Auditor/Guest Service Representative and All Other Departments

Comfort Inn by Choice Hotels
03.2016 - 10.2023

Shift Supervisor

GRECO PIZZA
03.2016 - 03.2017

Gas Attendant/Food Service Worker

Robins/Esso
10.2015 - 01.2016

Reservation Specialist

Nova Star Cruises
07.2015 - 11.2015

Food Inspector/Food Processor

Riverside International
10.2014 - 07.2015

Supervisor, Shift supervisor

TCB foods LTD
05.2010 - 10.2014

Customer Service Representative

Convergys Cornwallis
05.2009 - 01.2010

Continuing Care Assistant

Nova Scotia Community College

High School Diploma -

NSCC

Similar Profiles

CREATE PROFILE
Misty Taggart