Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Misty Dunbar

Halifax,NS

Summary

Dynamic Supervisor with a proven track record at McDonald's Restaurant, enhancing team productivity through strategic planning and effective staff management. Skilled in conflict resolution and process improvement, I foster a collaborative environment that boosts employee motivation and customer satisfaction. Committed to excellence, I consistently achieve operational efficiency and high-quality service delivery.

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Diligent Desired Position with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

2026
2026
years of professional experience

Work History

Supervisor

McDonald's Restaurant
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Cca/pcw

GEM Health Care Services
10.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Fostered and sustained professional and collaborative working relationships.

Auditor

Skybridge Americas
05.2019 - 03.2021
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
  • Planned and executed follow-up audits at appropriate intervals.

Customer Service Representative

Skybridge Americas
03.2019 - 03.2021

Cleaning Manager

Halpro
03.2017 - 03.2019
  • Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Managed budgets effectively, tracking expenses and making necessary adjustments to maintain fiscal responsibility.
  • Negotiated favorable contracts with external service providers, ensuring high-quality services at competitive rates.
  • Collaborated with other department managers to develop cohesive strategies for maintaining overall facility cleanliness.
  • Promoted a safe working environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
  • Increased team efficiency through regular communication of expectations, goals, and progress updates to staff members.
  • Enhanced client satisfaction with thorough attention to detail in all cleaning tasks, ensuring spaces were well-maintained and presentable.
  • Optimized inventory management with proactive ordering of supplies based on usage trends and budgetary constraints.

Shoe Repair

Money’s Worth and Best
06.2015 - 03.2017
  • Served as a reliable point of contact for clients'' emergency repair needs, minimizing downtime in their homes or businesses.
  • Performed thorough inspections on wheel vehicles, identifying potential issues before they escalated into costly repairs or accidents.
  • Demonstrated versatility in skill set, effectively handling a range of maintenance tasks from painting and drywall repair to basic electrical and plumbing work.
  • Increased customer satisfaction by providing timely and accurate automotive electrical repairs.
  • Expedited emergency repairs during critical breakdowns, restoring essential services with minimal downtime.
  • Reduced downtime for employees by quickly troubleshooting and repairing office installations.
  • Optimized the appraisal process through continuous learning and staying current on industry trends and advancements in repair techniques.
  • Utilized various tools and equipment efficiently to complete tire installations and repairs within designated time frames.

Inkjet Manager

Ribbons Recycled
08.2007 - 04.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Business Management -

Mactech
Sydney, NS
09.2009

Medical Office Admin -

Mac Tech
Sydney, NS
06.2008

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Inventory control
  • Staff development
  • Staff discipline
  • Analytical thinking
  • Team building
  • Processes and procedures
  • Operations management
  • Process improvement
  • Process monitoring and improvement
  • Project management
  • Relationship building

Languages

English
Professional Working

Timeline

Cca/pcw

GEM Health Care Services
10.2021 - Current

Auditor

Skybridge Americas
05.2019 - 03.2021

Customer Service Representative

Skybridge Americas
03.2019 - 03.2021

Cleaning Manager

Halpro
03.2017 - 03.2019

Shoe Repair

Money’s Worth and Best
06.2015 - 03.2017

Inkjet Manager

Ribbons Recycled
08.2007 - 04.2012

Supervisor

McDonald's Restaurant

Business Management -

Mactech

Medical Office Admin -

Mac Tech

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Misty Dunbar