Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Misty Brawley

Wooler, ON,Ontario

Summary

Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cooking Intern

Herberts Incredible Fries
06.2018 - 08.2020
  • Enhanced cooking techniques by assisting in the preparation of a diverse range of dishes.
  • Improved presentation skills by plating and garnishing meals for guests.
  • Expedited food preparation, ensuring prompt service during peak dining hours.
  • Gained hands-on experience by participating in the creation of daily specials and menu items.
  • Assisted with inventory management, helping to minimize waste and control costs.
  • Safeguarded guest satisfaction by adhering to strict health and safety standards during food preparation.
  • Contributed to team efficiency by maintaining cleanliness and organization in all work areas.

Construction Worker

Schaley Design
06.2017 - 09.2019
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
  • Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.

Technical Support Representative

Convergys
05.2012 - 04.2013
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
  • Assisted in streamlining internal processes, reducing call wait times and increasing overall efficiency.
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.

Education

No Degree -

Loyalist College of Applied Arts And Technology
Belleville, ON

Skills

  • Menu Planning
  • Ingredient Selection
  • Sanitation Practices
  • Cooking Techniques
  • Cash Handling
  • Product Restocking
  • Drawer Balancing
  • Team-Oriented and Dependable
  • Power Tool Operation
  • Heavy Equipment Operation
  • User Support
  • Desktop Support

Languages

English
Native or Bilingual

Certification

  • food handler training certificate
  • working at heights

Timeline

Cooking Intern

Herberts Incredible Fries
06.2018 - 08.2020

Construction Worker

Schaley Design
06.2017 - 09.2019

Technical Support Representative

Convergys
05.2012 - 04.2013

No Degree -

Loyalist College of Applied Arts And Technology

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Misty Brawley