Mistire Adera
Orleans
Summary
Resourceful and dedicated University student with excellent analytical skills and a demonstrated commitment to providing outstanding customer service. Strong organizational abilities with proven success managing multiple academic projects and volunteering events. Well-rounded and dedicated team player who is eager to learn at any given moment.
Overview
4
4
years of professional experience
Work History
Wellness Advisor Sales Associate
Kardish Health Food Centre
2023.08 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Collaborated with team members to create a positive work environment.
- Conducted regular follow-ups with customers to ensure their continued satisfaction and progress towards wellness goals.
- Delivered exceptional customer service by actively listening to client concerns and offering tailored solutions for improved wellness results.
- Consistently met or exceeded personal sales targets by employing effective selling strategies tailored to each customer''s needs.
Hire for Staff
2022.06 - Current
- Serving food
- Food safety
- Customer service
- Cleaning; sweeping, mopping, clearing table.
Server
Rita's Catering Service
2020.08 - 2023.06
- Fostered an enjoyable event atmosphere through friendly guest interactions
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
McDonald's
Innes Orleans
2020.12 - 2021.10
- Managed time efficiently in order to complete all tasks within deadlines.
- Took on various leadership opportunities
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Arts - Clinical Psychology
University of Ottawa
Ottawa, ON06.2026
High School Diploma -
Cairine Wilson
Ottawa, ON06.2022
Skills
- Problem-Solving Skills
- Time Management Skills
- Friendly and Outgoing Attitude
- Multitasking Skills
- Organizational Skills
- Strong teamwork
- Software Knowledge
- Independent work
Languages
English
Native or Bilingual
Amharic
Native or Bilingual
French
Limited Working
German
Limited Working
Extracurricular Activities
GACSN, Orleans, 09/2019-06/2020, Showed team spirit: initiative, enthusiasm, and respect, Worked with special needs kids and made sure participants were well taken care of and enjoying themselves, Frequently planned activities to facilitate engagement.
Debre Zihon St. Mary Ethiopian Orthodox Tewahdo Church, Gatineau. Active teacher and event planner. Managing multiple projects to grow the community in the church.
Timeline
Wellness Advisor Sales Associate
Kardish Health Food Centre
2023.08 - Current
Hire for Staff
2022.06 - Current
McDonald's
Innes Orleans
2020.12 - 2021.10
Server
Rita's Catering Service
2020.08 - 2023.06
Bachelor of Arts - Clinical Psychology
University of Ottawa
High School Diploma -
Cairine Wilson
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