Talented administrator/manager highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
9
9
years of professional experience
Work History
Manager
Prestige Dance Academy
08.2023 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Head of Administration
Canadian Property Stars
02.2020 - 06.2023
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Answered up to 100 incoming/outgoing calls per day and directing clients to individuals addressing specific needs.
Managed company schedule to coordinate calendar and arrange travel.
Entered and maintained departmental records in company database.
Leveraged bookkeeping software and automated processes to reduce errors.
Created organized filing system to manage department documents.
Completed bi-weekly payroll for up to 50 employees
Dance Instructor/Senior Team Leader
Sound Kreations
09.2016 - Current
Lead over 300 school dance residencies as an "artist in resident" in schools throughout the Calgary Schools districts including Public, Private and Catholic divisions.
Plan all aspects of school performance including choreography, blocking, music, stage set up etc.
Facilitate and maintain relationships with school contacts.
Worked in team-based environment to uphold quality and continuity of service to clients.
Zumba Jammer (Choreography Specialist) Canada
Zumba Fitness Home Office
06.2015 - Current
Instruct and lead instructors in continuing education courses to further their teaching skills and or buisnesses.
Chosen by the creator of Zumba fitness Beto Perez and the Zumba head office to be a leader in the territory of Canada.
Marketing, organization and all financial aspects of planning sessions.
Toured extensively Asia, United States and Canada teaching Zumba masterclasses and instructor trainings.
Group Fitness Instructor
Gold's Gym Calgary Country Hills
09.2016 - 06.2021
Created innovative and organized group fitness events and masterclasses within the gym
Lead members through a variety of classes including barre, Zumba and Strong by Zumba.
Create class plans including progressions, levels and cueing to best serve class participants.
Education
Diploma - Business Administration
Lethbridge Community College
01.2024
FIS & CPR Certified - Group Fitness
Canfit Pro
2016
High School Diploma -
Lethbridge Collegiate Institute
Lethbridge, AB
2010
Skills
Recordkeeping and File Management
Managing Appointments
Managing Reception
Account Management and Updating
Managing Employee Relations
Scheduling and Coordinating
Social Media Platforms
Income and Expense Management
Sales and Marketing
Verbal and Written Communication
Invoice Reconciliation
Accomplishments
Raised over $200,000 for the Canadian Cancer Society through Fundraisers in memory of my father.
Coordinated multiple community fitness events to raise funds and awareness against Domestic Violence in partnership with local charity Gems for Gems.
Chosen to represent Western Canada as an Educator by the creator of Zumba Fitness and the head office in Miami
Head of Administration for Canadian Property Stars for the past 3 years.
Timeline
Manager
Prestige Dance Academy
08.2023 - Current
Head of Administration
Canadian Property Stars
02.2020 - 06.2023
Dance Instructor/Senior Team Leader
Sound Kreations
09.2016 - Current
Group Fitness Instructor
Gold's Gym Calgary Country Hills
09.2016 - 06.2021
Zumba Jammer (Choreography Specialist) Canada
Zumba Fitness Home Office
06.2015 - Current
Diploma - Business Administration
Lethbridge Community College
FIS & CPR Certified - Group Fitness
Canfit Pro
High School Diploma -
Lethbridge Collegiate Institute
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