Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Misri Lakhani

CHARLOTTETOWN,PE

Summary

Dedicated professional with a versatile background in hospitality and sales. Known for effective memory retention and fostering positive relationships with clients, contributing to customer satisfaction.

Ready to leverage expertise to enhance service quality and support individualized experiences.

Overview

4
4
years of professional experience

Work History

Bartender

Murphy Hospitality Group - Head Office
12.2022 - Current
  • Cultivated positive customer experiences by actively addressing inquiries and providing timely support.
  • Guided customers in selecting drink options by offering personalized recommendations aligned with their preferences and dietary needs.
  • Optimized operational workflows to accelerate service response times during peak hours, ensuring consistent quality of service.
  • Cultivated in-depth knowledge of beverage selections to elevate guest experiences through tailored recommendations.

Special Needs Assistant

Chances Daycare
03.2022 - 12.2022
  • Supported individualized learning plans for children with diverse needs, enhancing engagement and participation.
  • Oversaw daily care routines, promoting a secure and supportive atmosphere for children's development.
  • Developed instructional materials for group and individual sessions to align with established curriculum standards.
  • Developed and maintained strong relationships with parents and colleagues to promote a supportive educational environment.

Customer Service Representative

Canadian Tire
09.2021 - 12.2022
  • Cultivated extensive product knowledge to deliver informed recommendations and enhance sales initiatives.
  • Executed transaction processing with precision, ensuring adherence to company policies and procedures.
  • Addressed customer complaints with empathy, fostering loyalty and encouraging repeat business

Education

Bachelor of Science - Biology

University of Prince Edward Island
Charlottetown
09-2026

Skills

  • Proficient in retail and hospitality support
  • Effective memory retention and excellent relationship building skills
  • Sales expertise

Languages

English
Hindi

Timeline

Bartender

Murphy Hospitality Group - Head Office
12.2022 - Current

Special Needs Assistant

Chances Daycare
03.2022 - 12.2022

Customer Service Representative

Canadian Tire
09.2021 - 12.2022

Bachelor of Science - Biology

University of Prince Edward Island
Misri Lakhani