Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MISRA TEKA ABAOLI

Calgary,AB

Summary

Dynamic and compassionate professional with a proven track record in caregiving and logistics, notably with ALTO HOMECARE. Excelled in patient care, meal preparation, and efficient order processing, enhancing patient nutrition and reducing delivery times. Skilled in clear communication and time management, ensuring high-quality service and reliability.

Overview

4
4
years of professional experience

Work History

Home Care Provider

ALTO HOMECARE
01.2022 - 01.2023
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Administered medication as directed by physician.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
  • Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
  • Provided transportation and appointments management.
  • Provided mobility assistance such as walking and regular exercising.
  • Administered medications in accordance with doctor's instructions.

Warehouse Worker

DHL Supply Chain
02.2021 - 03.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Assisted in receiving, stocking and distribution of merchandise.

Customer Service Cashier

Walmart
03.2019 - 01.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Provided excellent customer service, addressing guest concerns promptly and professionally.
  • Increased customer service ratings through personable service.

Education

Associate of Applied Science - Information And Communication Technology

JIMMA TVT COLLEGE
ETHIOPIA
01.2017

Skills

  • Compassionate Caregiving
  • Patient Care
  • Meal Preparation
  • Housekeeping
  • First aid and safety
  • Valid Driver's License
  • Time Management
  • Customer Service
  • Clean Driving Record
  • Patience and understanding
  • Punctual and Reliable
  • Flexible Schedule
  • Punctuality
  • Packaging and Labeling
  • Picking and Packing
  • Self-Motivated and Disciplined
  • Order Picking
  • Clear Communication

Languages

English
Professional Working
OROMO
Native or Bilingual
AMHARIC
Native or Bilingual

Timeline

Home Care Provider

ALTO HOMECARE
01.2022 - 01.2023

Warehouse Worker

DHL Supply Chain
02.2021 - 03.2022

Customer Service Cashier

Walmart
03.2019 - 01.2021

Associate of Applied Science - Information And Communication Technology

JIMMA TVT COLLEGE

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MISRA TEKA ABAOLI