Misra Durrani
Ontario
Summary
Honored with the Ted Rogers Award - Front Line Wireless Retail and two time winner of the Circle of Champions for Exceptional Sale Achievement. An Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Rogers Branded Retail
04.2023 - 03.2025
- Achieved Circle of Champions recognition twice for outstanding sales performance, successfully transitioning the store from silver to gold status and doubling revenue across all metrics, including small businesses
- Led and trained a high-performing team on Rogers products and services, ensuring exceptional customer service and consistent sales growth
Store Manager
Bell
02.2022 - 03.2023
- Ensured customer satisfaction by addressing concerns and complaints, maintaining a positive in-store experience
- Managed inventory, ordered merchandise, and optimized stock levels to meet customer demands and sales goals
Sales Consultant
Lucky Mobile - Bell
02.2020 - 02.2022
- Delivered Bell’s products and services to customers while consistently achieving sales targets, including upselling and cross-selling
- Developed skills in time management, digital marketing, budget management, and team leadership to enhance overall store performance
Corporate Order and Event Coordinator
Oxford Properties
01.2019 - 12.2020
- Processed corporate orders for Square One Gift Cards and managed financial reports, including cash counts
- Coordinated and executed various mall events, ensuring smooth operations and high customer engagement
Fraud and Legal Officer
Derby Group of Companies
- Scrutinized documents submitted for Du product purchases to identify and report potential fraud
- Conducted detailed analyses to detect counterfeit documents, ensuring regulatory compliance and fraud prevention
- Consistently achieved a monthly cash target of $100,000 while meeting the bank’s resolution objectives
Education
MBA - International Business
London University Dubai
United Arab Emirates01-2011
CBSE Board -
Our Own English High School
01.2008
CBSE Board -
Our Own English High School
01.2006
Skills
- CRM
- Power BI
- Oracle
- MS Office (Excel, powerpoint, etc)
- Exclusively Trained in all Apple products
- First Aid Certified
Awards
- Ted Rogers Award, Rogers Branded Retail
- 2 time winner of the Circle of Champions Award, Rogers
Skills
CRM, Power BI, Oracle, MS Office, Excel, Apple Products Trained, Certified First Aider, St John Ambulance Saint-Jean.
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Arabic
Elementary
Hindi
Native or Bilingual
Timeline
Store Manager
Rogers Branded Retail
04.2023 - 03.2025
Store Manager
Bell
02.2022 - 03.2023
Sales Consultant
Lucky Mobile - Bell
02.2020 - 02.2022
Corporate Order and Event Coordinator
Oxford Properties
01.2019 - 12.2020
CBSE Board -
Our Own English High School
Fraud and Legal Officer
Derby Group of Companies
MBA - International Business
London University Dubai
CBSE Board -
Our Own English High School
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