Misook Nam
Glendale
Summary
Accomplished cake and pastry decorator with a keen eye for custom designs. Proven ability to enhance customer satisfaction through effective communication and innovative recipe development.
Overview
2026
2026
years of professional experience
Work History
Lead Cake and Pastry Decorator
self employed
Glendale
03.2008 - Current
- Designed custom cake and pastry decorations for various client events.
- Managed all aspects of cake and pastry preparation and display.
- Developed creative themes for cakes and pastries based on client requests.
- Supervised workflow to ensure timely completion of all orders.
- Trained junior decorators in techniques for intricate designs and finishes.
- Collaborated with clients to finalize cake designs and flavor selections.
- Maintained inventory of baking supplies and equipment for daily operations.
- Implemented quality control measures to uphold decoration standards.
- Developed new recipes to enhance flavor profiles and textures in cakes and pastries.
- Monitored customer satisfaction ratings regularly to ensure high-quality service was consistently provided.
- Implemented cost-saving measures throughout the bakery by identifying ways to reduce waste or increase efficiency.
- Negotiated contracts with vendors for ingredients needed for cake production.
- Reviewed employee performance evaluations to assess progress in skill development over time.
- Assisted customers with selecting appropriate cake designs based on their individual needs or preferences.
- Instructed and supervised team of decorators on methods of cake preparation and decoration techniques.
- Organized weekly meetings with bakers and decorators to discuss upcoming projects or tasks.
- Ensured compliance with local laws governing food safety practices when producing cakes or pastries.
- Ordered supplies necessary to maintain efficient operations within the bakery.
- Designed intricate decorations on cakes using fondant, buttercream frosting, marzipan, chocolate glazes, fresh fruit garnishes.
- Analyzed customer feedback data to identify potential areas for improvement in product quality or presentation.
Founder of Cake Creamery
self employed
Glendale
2008 - Current
- I have created a custom cake brand that has over 9,000 followers on social media.
- I've worked with high end clients and has been on multiple media outlets
- Developed marketing strategies to promote brand visibility and attract clients.
- Built relationships with vendors to ensure quality supplies and services.
Education
Associate of Arts - Product Development
Fidm
Los Angeles, CA06-2002
Skills
- Cake design
- Pastry decoration
- Recipe development
- Customer relationship management
- Marketing strategy
- Effective communication
- Customized dessert creation
- Recipe development expertise
- Specialty baking
- Production and processing
- Design methods
Languages
English
Professional
Korean
Professional
Websites
Timeline
Lead Cake and Pastry Decorator
self employed
03.2008 - Current
Founder of Cake Creamery
self employed
2008 - Current
Associate of Arts - Product Development
Fidm