Mishika Arora
Summary
I'm passionate about digital marketing and sales with 3+ years of experience. I create engaging content and endure the skills of social media management. My expertise is developing as well as executing content and social media strategies. I apply global theoretical knowledge to real-world scenarios. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Customer Sales and Service Expert
Boston Pizza
04.2022 - Current
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Maintained high levels of customer retention through exceptional service and follow-up communication.
- Developed strong relationships with clients, fostering loyalty and repeat business for the company.
Digital Content Creator
Social Agentz
09.2023 - 12.2023
- Enhanced brand visibility by creating engaging digital content across various platforms.
- Created and customized content according to clients need.
- Streamlined content creation process by implementing efficient tools and project management techniques.
- Produced high-quality video content that effectively communicated brand messaging and increased viewership.
Sales and Marketing Manager
Essence Design Studio
01.2018 - 01.2022
- Increased sales revenue by implementing targeted marketing strategies and effective sales techniques.
- Developed key account relationships for improved client retention and long-term partnerships.
- Organized exhibitions, photoshoots for sales and marketing campaigns.
- Created engaging content for brand's social media account and built relations with influencers to increase brand visibility.
Marketing Intern
Travel xp
12.2020 - 02.2021
- Assisted in the planning and execution of promotional events, resulting in increased brand awareness.
- Created engaging social media content that resulted in an increase in followers and online engagement.
- Built and maintained relationships with influencers to enhance brand visibility and engagement.
- Demonstrated willingness and interest in learning new tasks and skills.
Content Writer
Digital Boffin
09.2020 - 11.2020
- Improved content quality by conducting thorough research and incorporating industry trends.
- Enhanced website traffic by creating engaging and shareable blog posts, articles, and social media content.
- Boosted reader engagement with carefully crafted headlines and compelling introductions.
- Optimized web pages for search engines using keyword research and on-page SEO techniques.
Marketing Intern
SnapStore
06.2019 - 07.2019
- Boosted brand awareness by developing creative marketing strategies and campaigns.
- Enhanced social media engagement through regular posting and audience interaction.
- Contributed to the creation of compelling content for company blog, newsletter, and website.
- Conducted market research to identify target audiences and optimize marketing efforts.
Education
Post Graduation in Digital Media Marketing - Digital Media Marketing
George Brown College
Toronto, ON12.2023
Post Graduation in Marketing Management - Marketing Management
Seneca College
Toronto, ON12.2022
Bachelor in Journalism and Mass Communication -
Amity School of Communication, Amity University, Noida
08.2021
Skills
- Creative Writing
- Photo and Video Editing
- Social Media Management
- Creative Direction
- Advertising Campaigns
- Customer Retention
- Content Creation
- Influencer Partnerships
- Digital Marketing
- Market Research
- Customer Service
- Sales Targeting
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Digital Content Creator
Social Agentz
09.2023 - 12.2023
Customer Sales and Service Expert
Boston Pizza
04.2022 - Current
Marketing Intern
Travel xp
12.2020 - 02.2021
Content Writer
Digital Boffin
09.2020 - 11.2020
Marketing Intern
SnapStore
06.2019 - 07.2019
Sales and Marketing Manager
Essence Design Studio
01.2018 - 01.2022
Post Graduation in Digital Media Marketing - Digital Media Marketing
George Brown College
Post Graduation in Marketing Management - Marketing Management
Seneca College
Bachelor in Journalism and Mass Communication -
Amity School of Communication, Amity University, Noida
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