Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Mishel Feigin

Richmond Hill,ON

Summary

Knowledgeable and dedicated customer service professional with experience in the service industry. Fluent in English, Hebrew, and Russian. A strong team player with a friendly, positive attitude and proven ability to build good relationships with customers. Motivated to maintain satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Clear communicator, energetic, and focused on results with a strong passion for building connections and driving business growth.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Covernotes Coffee House
Toronto, ON
06.2022 - Current
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Managed customer service inquiries and complaints in a timely manner.
  • Enthusiastically engaged customers during busy periods to keep the mood light and fun.
  • Prepared foods on a per-order basis and kept a strong stock of frequently ordered items on hand.
  • Built, restocked, and cleaned display cases daily to showcase products.

Marshalls Store Associate

TJX Companies, Inc.
Toronto, ON
08.2021 - 08.2022
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Processed returns and exchanges according to company policy.
  • Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
  • Ensured the cleanliness and tidiness of the store.
  • Assisted customers with product selection based on their needs and preferences.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.

Education

Bachelor of Science - Biomedical Science

York University
Toronto, ON
05-2026

Skills

  • Multitasking and prioritization
  • Calm and professional under pressure
  • Teamwork and collaboration
  • Customer rapport
  • Detail Oriented
  • Efficient service

Availability

  • Thursdays: 1PM-closing
  • Fridays: 11AM-closing
  • Saturdays: Any time

Timeline

Assistant Manager

Covernotes Coffee House
06.2022 - Current

Marshalls Store Associate

TJX Companies, Inc.
08.2021 - 08.2022

Bachelor of Science - Biomedical Science

York University
Mishel Feigin