Mishaya Watson
Los Angeles
Summary
Dynamic sales and customer service professional with a strong background in relationship building, problem resolution, and operational support. Known for delivering positive client experiences, managing customer needs, and maintaining organized environments. Experienced in property support including unit showings, property upkeep, and tenant communication. Seeking to bring strong communication, professionalism, and service-driven skills to a growing property management team.
Overview
5
5
years of professional experience
2015
2015
years of post-secondary education
Work History
CNA
JFS Care
Los Angeles
01.2025 - Current
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient progress and care provided in electronic health records.
- Provided emotional support and companionship to patients and families.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Collaborated with healthcare team to develop personalized care plans.
Property support Assistant
Family Property
Los Angeles
02.2022 - 01.2026
- Greeted visitors to welcome, provide directions and offer general information.
- Assisted clients with property inquiries and provided timely support.
- Coordinated maintenance requests and communicated with service providers effectively.
- Managed property documentation and ensured accurate record-keeping procedures.
- Resolved technical issues identifying solutions and providing technical support by phone, email, and desktop sharing.
- Greeted visitors to welcome, provide directions and offer general information.
Sales Manager - Fragrances
Macy’s Department Store
Los Angeles
04.2021 - 03.2023
- Managed sales floor operations to enhance customer engagement and satisfaction.
- Trained and developed team members to improve product knowledge and service skills.
- Analyzed sales data to identify trends and inform merchandise strategies.
- Assisted in executing promotional events to drive foot traffic and sales growth.
- Collaborated with visual merchandising team to create appealing product displays.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Resolved customer complaints regarding sales and service.
- Maintained accurate records of all transactions between customers and company representatives.
Education
Hawthorne High School
Hawthorne, CASkills
- Tenants Relations
- Leasing Support
- Time Management
- Conflict Resolution
- Organization
- Unit Showings
- Customer Service
- Sales Management
- Maintenance Coordination
- Client Relationship Building
- Professional communication
Timeline
CNA
JFS Care
01.2025 - Current
Property support Assistant
Family Property
02.2022 - 01.2026
Sales Manager - Fragrances
Macy’s Department Store
04.2021 - 03.2023
Hawthorne High School