Mish Loewen
Kamloops,BC
Summary
Customer-oriented hairstylist experienced in tailoring specific styles to suit customer requests and cosmetic preferences. Innovative beauty specialist, recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches.
Overview
21
21
years of professional experience
Work History
Hairdresser
Myself
08.2006 - Current
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Boosted salon revenue by upselling hair care products and services based on individual client needs.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
Server
Pizza Hut
05.2006 - 12.2010
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier
Walmart
03.2008 - 06.2010
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Server
RockWood Cafe
03.2003 - 09.2004
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Checked guests' identification before serving alcoholic beverages.
Education
Associate of Arts - Cosmetology Studies
Penticton School of Hair & Esthetics
Penticton, BC06.2006
High School Diploma -
Brocklehurst Secondary
Kamloops, BC06.1997
Skills
- Supply Management
- Scalp treatments
- Sanitation Practices
- Cleaning and sanitizing
- Appointment Scheduling
- Hair Straightening
- Updo creations
- Balayage technique
- Creative coloring
- Detail-orientated
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Work Preference
Work Type
Part TimeLocation Preference
On-SiteImportant To Me
Company CultureWork from home optionCareer advancementAccomplishments
- Exemplary Attendance Award in 2006
- Cut and styled hair for models at the TRU Cheer Leading Squad in 2006
Software
Windows
Certification
- World Host Certificate, Sprott Shaw - 2012
- Serving It Right
- First Aid
- Food Safe
Timeline
Cashier
Walmart
03.2008 - 06.2010
Hairdresser
Myself
08.2006 - Current
Server
Pizza Hut
05.2006 - 12.2010
Server
RockWood Cafe
03.2003 - 09.2004
Associate of Arts - Cosmetology Studies
Penticton School of Hair & Esthetics
High School Diploma -
Brocklehurst Secondary