Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
CustomerServiceRepresentative
Misbahu Mohammed Umar

Misbahu Mohammed Umar

Edmonton,AB

Summary

Adept at enhancing operational efficiency, I significantly improved productivity at TCL Supply Chain through expert use of equipment and meticulous order accuracy. My leadership as a Sales Manager at Buelah Ltd fostered a team that excelled in customer satisfaction and sales growth. Skilled in pallet jack operation and goal-oriented strategies, I excel in fast-paced environments, always prioritizing workplace safety and client relationships.

Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.

Hardworking Inventory Specialist bringing many years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Order Selector

TCL Supply Chain
02.2024 - Current
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
  • Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
  • Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
  • Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.

Merchandiser

Réno-Dépot Danjou
02.2021 - 01.2024
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.

Sales Manager

Buelah Ltd
03.2017 - 02.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Education

High School Diploma -

Dwamena Akenten Senior High School
Kumasi
08-2004

Skills

  • Order fulfillment
  • Heavy lifting
  • Pallet arrangement
  • Workplace safety
  • Picking accuracy
  • Goal oriented

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Limited Working

Certification

  • Inventory Management Certification - Association for Supply Chain Management (ASCM).
  • For the occupation of Stockers and Order Fillers, there are not typically 30 professional credentials specifically designed or required for the role due to its entry-level nature and focus on in-house training. However, certain certifications and skills can be beneficial for enhancing employability and efficiency in related tasks. Below is a list combining relevant certifications that could potentially be sought after by employers for enhancing the skill set of employees in these roles, .

Timeline

Order Selector

TCL Supply Chain
02.2024 - Current

Merchandiser

Réno-Dépot Danjou
02.2021 - 01.2024

Sales Manager

Buelah Ltd
03.2017 - 02.2021
  • Inventory Management Certification - Association for Supply Chain Management (ASCM).
  • For the occupation of Stockers and Order Fillers, there are not typically 30 professional credentials specifically designed or required for the role due to its entry-level nature and focus on in-house training. However, certain certifications and skills can be beneficial for enhancing employability and efficiency in related tasks. Below is a list combining relevant certifications that could potentially be sought after by employers for enhancing the skill set of employees in these roles, .

High School Diploma -

Dwamena Akenten Senior High School
Misbahu Mohammed Umar