Misaki Yoshikawa
Toronto,Ontario
Summary
Recognized for excellent interpersonal skills, fostering quick connections even with strangers. Infusing energy into gatherings, tasks are approached with sincerity and a positive attitude. Acquired insights into teamwork and hospitality during three years as a server in Japan. Additionally, there is unwavering confidence in hospitality skills, and currently majoring in hospitality at ILAC College.
Overview
3
3
years of professional experience
Work History
Server
CarneSio west (Italian restaurant)
05.2022 - 09.2023
- Handling POS machines accurately and efficiently, including processing credit card transactions.
- Collaborating with team members to ensure smooth restaurant operations and prompt service.
- Maintaining a clean and organized work environment, including dining areas and server stations.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Kin no Buta (Japanese hot pot restaurant)
11.2020 - 09.2023
- Got the 'Best Customer Service Award' during monthly mystery shopper evaluations two times
- Providing exceptional customer service by promptly addressing customer needs and ensuring a positive dining experience
- Managing assigned tables, including taking orders, serving food and beverages, and handling customer inquiries.
Education
Customer service, Hospitality -
International Language Academic College
Toronto, Ontario01.2024
Global English, Study Abroad -
ECC Kokusai College of Foreign Languages
Osaka, Japan01.2023
Skills
- Communication
- Hospitality service expertise
- Teamwork
- Event planning
- Table Bussing
- Adaptability
- Guest Engagement
- Order Management
Languages
Japanese
Native or Bilingual
English
Professional Working
Korean
Elementary
Timeline
Server
CarneSio west (Italian restaurant)
05.2022 - 09.2023
Server
Kin no Buta (Japanese hot pot restaurant)
11.2020 - 09.2023
Customer service, Hospitality -
International Language Academic College
Global English, Study Abroad -
ECC Kokusai College of Foreign Languages
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