Misaki Tanabe
Vancouver
Summary
At Caffe Mira, as Head Barista, I led team training and fostered customer loyalty, enhancing café operations from the Day 1 of their business. My blend of exceptional customer service (soft skill) and adept problem-solving (hard skill) significantly elevated performance standards. I'm recognized for team leadership and cultivating a positive, achievement-oriented work environment.
Overview
6
6
years of professional experience
Work History
Head Barista
Caffe Mira
07.2017 - 03.2023
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
- Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
Skills
- Problem-solving
- Team leadership
- Multitasking and organization
- Exceptional customer service
Languages
English
Full Professional
Japanese
Native or Bilingual
Timeline
Head Barista
Caffe Mira
07.2017 - 03.2023
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