Summary
Overview
Work History
Education
Skills
Timeline
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MISAKI KAWAZOE

North Vancouver

Summary

4 years of experience as hospitality worker in the food and beverage department. Skilled in solving problems, managing reservations, and multitasks. Passionate about create unforgettable customer experiences.

Overview

7
7
years of professional experience

Work History

Employee

OfficeTeam
05.2020 - 05.2023
  • Creating spreadsheets, Excel documents, and Word documents
  • Managing and ordering office supply
  • Creating contracts and bills
  • Answering phones
  • Managing and scheduling appointments


Food and Beverage Staff

Hilton
04.2016 - 03.2020
  • Greet guests, present menus, make recommendations and answer questions regarding food and beverages
  • Taking orders and serving food and beverages
  • Charging to guests and receiving payments
  • Answering phones and taking reservations, answering guests' questions and meeting their requests(allergies and special occasions)
  • Recommending wines that go well with guests' meals
  • Tracking supply inventory(beverages, foods and office supply)

Education

Bachelor of Arts - Communication

Kinjo University
Aichi, Japan
03.2016

Skills

Excellent customer service in a fast-paced environment

Ability to work effectively in a team and independently

Ability to solve problems

Ability to manege multi tasks

Ability to focus on customers

Experience with Microsoft Office(Word, Excell, PowerPoint, Outlook)

Timeline

Employee

OfficeTeam
05.2020 - 05.2023

Food and Beverage Staff

Hilton
04.2016 - 03.2020

Bachelor of Arts - Communication

Kinjo University

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MISAKI KAWAZOE