Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mirzana Fazliu

Toronto

Summary

Professional with strong capabilities in underwriting, ready to drive impactful results. Adept at analyzing financial data, assessing risk, and making informed decisions. Known for collaborating effectively with team members and adapting to evolving needs. Skilled in financial analysis, risk assessment, and loan evaluation, consistently delivering reliable outcomes. Open and adaptable to learning new things and a desire to resolve issues by thinking outside of the box.

Overview

7
7
years of professional experience

Work History

Junior Underwriter

Intellifi
10.2022 - Current
  • Managed a high volume of loan applications, maintaining accuracy and timeliness in the underwriting process, leading to increased customer satisfaction.
  • Maintained compliance with company policies through diligent review of documentation and data analysis.
  • Leveraged strong analytical skills to evaluate complex financial situations when approving or declining an application.
  • Ensured accuracy of borrower documentation through rigorous attention to detail during the verification process.
  • Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on process improvements.
  • Identified potential risks associated with specific loan applications, mitigating financial exposure for the company.
  • Conducted thorough research on applicants'' financial history, enabling accurate evaluation of their creditworthiness.
  • Enhanced underwriting efficiency by organizing and prioritizing daily tasks and responsibilities.
  • Improved departmental productivity by training new team members on underwriting procedures and best practices.
  • Made approval and denial recommendations by determining accurate risk levels.

Mortgage Administrator

Canadian Mortgage Capital Corporation
10.2021 - Current
  • Servicing commercial and residential mortgages.
  • Managing stakeholder/ investor relationships.
  • Running monthly reports for investor remittances.
  • Creating information packages for borrowers.
  • Resolving borrower issues concerning payments, payment methods via email and calls.
  • Preparing discharge statements and seeing them through.
  • Preparing and reviewing pre-funding files.
  • Training/ coaching incoming employees on processes and technology used.

Bilingual Mortgage Fulfillment Officer

Scotiabank
11.2019 - 10.2021
  • Preparing files for funding mortgages on various systems.
  • Proofreading documents and creating reports.
  • Communicate with underwriters/brokers and communicate regarding loans.
  • Resolving client issues relating to funded mortgages and general queries.
  • Adhere to strict compliance code and meet KPI’s set by management.

Audit Administrator

Deloitte
09.2018 - 09.2019
  • Supported teams and managers in both an ongoing, project support capacity and on an ad hoc basis as required.
  • Involved in the development of new technology within the department.
  • Preparation, issue and acquisition of letters requesting audit evidence from third parties.
  • Preparation of reports, letters and other documents including branding, reviewing, proof reading and formatting, e.g custody, transfer and confirmation letters.
  • Assigned work to trainees, guided them through the processes and checked the final product before sending back to teams.
  • Organised meetings, drafted agendas and minute taking.

Education

MA - Applied Linguistics

University College Cork
Ireland
09.2018

Bachelor of Arts (Hons) - Communications, French and Spanish Studies

South East University
Ireland
05.2017

Skills

  • Demonstrated outstanding people skills, developing and maintaining relationships
  • Strong communication skills, written, verbal and presentation abilities
  • Strong organizational and time management skills, even in high pressurised environments
  • Strong collaboration/ team-work skills
  • Positive attitude & strong work ethic
  • Demonstrated creative abilities and thinking outside the box when it comes to problem solving
  • Ability to pay attention to detail even in high pressurised environments
  • Proficient in the use of Microsoft office applications, Zoom, Adobe suites, QuickBooks, foreign languages (French, Albanian)

Languages

English
Native or Bilingual
Albanian
Native or Bilingual
French
Limited Working
Spanish
Elementary

Timeline

Junior Underwriter

Intellifi
10.2022 - Current

Mortgage Administrator

Canadian Mortgage Capital Corporation
10.2021 - Current

Bilingual Mortgage Fulfillment Officer

Scotiabank
11.2019 - 10.2021

Audit Administrator

Deloitte
09.2018 - 09.2019

MA - Applied Linguistics

University College Cork

Bachelor of Arts (Hons) - Communications, French and Spanish Studies

South East University

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Mirzana Fazliu